Summary
Overview
Work History
Education
Skills
Timeline
Generic

Laisha Castaneda

Spring,TX

Summary

Dynamic and dedicated professional with a strong work ethic and exceptional customer service skills. Proven ability to foster positive relationships and enhance satisfaction through effective problem-solving and active listening. Bilingual in English and Spanish, with expertise in time management and lesson planning.

Overview

3
3
years of professional experience

Work History

Daycare Teacher

school In The Pines
Spring, Texas
02.2022 - 01.2023
  • Provided a safe and nurturing environment for children, regularly monitoring indoor and outdoor spaces for potential hazards.
  • Actively encouraged children to develop their communication, problem-solving and social skills.
  • Oversaw daily transitions between various activities such as snack time, outdoor playtime, naptime ensuring smooth operation of daily schedule.
  • Engaged with children on individual basis to build positive relationships and promote learning.

Cashier

Potbelly
Spring, Texas
11.2020 - 12.2021
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.

Sales Associate

Hollister
Humble, Texas
01.2020 - 09.2020
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.

Education

High School Diploma -

Spring High School
Spring, TX
05-2022

Some College (No Degree) -

Lone Star College
Houston, TX

Skills

  • Time management
  • Lesson planning
  • Strong work ethic
  • Customer service
  • Problem-solving
  • Active listener
  • Fluent in English and Spanish

Timeline

Daycare Teacher

school In The Pines
02.2022 - 01.2023

Cashier

Potbelly
11.2020 - 12.2021

Sales Associate

Hollister
01.2020 - 09.2020

High School Diploma -

Spring High School

Some College (No Degree) -

Lone Star College
Laisha Castaneda
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