Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Laisha Rodriguez

Summary

Industrious administrative team member with proven organizational, time management and multitasking abilities in work settings. Consistently seeks ways to increase office efficiency and boost team productivity with exceptional clerical support. Skillfully manage records and financial processes. Reliable team worker with solid background meeting and exceeding production demands in different environments. Efficiently carries out physically-demanding work by keeping supplies organized, following orders and using industrial equipment to move loads. Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks.

Overview

3
3
years of professional experience

Work History

Connections

HEB Store
06.2022 - Current
  • Strengthened relationships between departments with regular meetings focused on promoting understanding of individual roles and shared objectives.
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Prepare and demo samples to customers in order to promote HEB's brand.

Registration Representative

STAT Specialty Hospital
12.2022 - 06.2023
  • Enhanced patient registration experience by efficiently gathering and verifying required information.
  • Streamlined the admissions process for improved patient satisfaction and reduced wait times.
  • Maintained accurate records by updating patient demographics, insurance, and financial information.
  • Organized patient charts and related documentation, facilitating efficient access for medical professionals as needed.

Team Member

Chick-fil-A
03.2021 - 06.2022
  • Handled customer complaints professionally and efficiently, resulting in increased repeat business.
  • Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
  • Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
  • Enhanced customer satisfaction by providing exceptional service and maintaining a welcoming atmosphere.

Education

Associate of Science - Science

Laredo Community College
Laredo, TX

High School Diploma -

Lyndon B. Johnson High School
Laredo, TX
05.2021

Skills

  • Team Collaboration
  • Relationship Building
  • Problem Solving
  • Time Management
  • Organizational Skills
  • Customer Service
  • Filing and Recordkeeping
  • Patient Assessment
  • Infection Control
  • Compassionate Care
  • Payment Processing

Languages

Spanish
Native or Bilingual

Timeline

Registration Representative

STAT Specialty Hospital
12.2022 - 06.2023

Connections

HEB Store
06.2022 - Current

Team Member

Chick-fil-A
03.2021 - 06.2022

Associate of Science - Science

Laredo Community College

High School Diploma -

Lyndon B. Johnson High School
Laisha Rodriguez