
Local Connections Consultant at Kinetic with a proven track record in problem-solving and client relationship management. Skilled in team collaboration and employee development, I enhance customer experiences through active listening and integrity. Committed to community engagement, I effectively direct clients to solutions while supporting local technicians in achieving operational excellence.
Directed customers to appropriate departments for billing assistance.
I also work closely with our local technicians by helping on certain orders that was dispatched incorrectly. I also have gone out with our local technician and assisted so I get a better understanding of the installation process to better inform customers as they ask.
I work many local community events. to have the opportunity to give back to the communities in which we live and work.
Directed customers to appropriate departments for billing assistance.
I also work closely with our local technicians by helping on certain orders that was dispatched incorrectly. I also have gone out with our local technician and assisted so I get a better understanding of the installation process to better inform customers as they ask.
I work many local community events. to have the opportunity to give back to the communities in which we live and work.
Serving the people of this community is not just something I do it’s a part of who I am. I’ve been fortunate to grow up surrounded by family and friends who dedicated their lives to public service. My late father spent many years with the Valley Springs Fire Department, responding to nearly every call. Even when he could no longer physically respond, he continued to serve faithfully on the department’s board.
I was also married to someone who devoted many years to the fire department and eventually became fire chief. From a young age, the importance of community service was instilled in me—not just through words, but through the actions of those I love and admire. It’s an honor to follow in their footsteps and give back to the communities where I was born and raised.