Katie Simpson
Tucson,AZ
Summary
Dedicated professional with experience advocating for individuals and strengthening family units. Skilled at providing guidance, support and assistance. Strong communication and management skills and committed to inspiring community service.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Family Connections Consultant
Pinnacle Family Services
08.2023 - Current
- Managed client relationships through regular check-ins and updates on outcome-driven service plans.
- Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
- Conducted thorough assessments of clients' situations, identifying issues, goals, and necessary interventions.
- Developed and implemented comprehensive change-focused interventions to address client needs and goals.
- Assisted clients in navigating housing, legal services and public benefits to gain access to valuable resources.
- Coordinated essential services for clients, resulting in improved overall well-being and self-sufficiency.
- Strengthened relationships with community organizations to increase access to supportive resources for clients in need.
Case Aide
Pinnacle Family Services
04.2023 - 08.2023
- Maintained strict confidentiality regarding sensitive client information in accordance with agency policies and legal requirements.
- Developed strong rapport with clients by demonstrating empathy, active listening, and effective communication skills.
- Managed caseload efficiently through time-management skills and task prioritization techniques.
- Supported successful reunification efforts with biological families through diligent monitoring of progress towards established goals.
- Supervised meetings between children and biological parents, ensuring safety.
Personal Assistant
Private Employer
03.2022 - 01.2023
- Anticipated needs of family members by staying informed about their preferences, schedules, and priorities.
- Answered telephone and doorbell, taking messages and relaying them to owner.
- Used discretion when handling confidential information.
- Created and maintained an organized living space to exceed cleanliness and structure standards.
Daycare Assistant
Acacia Elementary School
11.2016 - 08.2017
- Maintained clean, neat and hazard-free areas to protect students, personnel and families.
- Assisted in maintaining a safe and healthy environment, ensuring cleanliness and proper supervision of children.
- Provided lunchtime assistance to monitor children, assist with eating and serve food.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Used patience, skill and various behavior modification techniques to maintain order and safety.
- Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
Education
Bachelor of Science - Criminal Justice
Arizona State University
Tempe, AZ08.2022
Associate of Science - Administration of Justice Studies
Arizona Western College
Yuma, AZ05.2019
High School Diploma -
Empire High School
Tucson, AZ05.2016
Skills
- Problem-Solving
- Attention to Detail
- Client Relationships
- Work Planning and Prioritization
- Case Management
Certification
CPR and First Aid Certification
Fingerprint Clearance Card
Timeline
Family Connections Consultant
Pinnacle Family Services
08.2023 - Current
Case Aide
Pinnacle Family Services
04.2023 - 08.2023
Personal Assistant
Private Employer
03.2022 - 01.2023
Daycare Assistant
Acacia Elementary School
11.2016 - 08.2017
Bachelor of Science - Criminal Justice
Arizona State University
Associate of Science - Administration of Justice Studies
Arizona Western College
High School Diploma -
Empire High School
CPR and First Aid Certification
Fingerprint Clearance Card
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