Christy Allmond

I am a part of the Kinetic family, I have the opportunity to work with cutting edge, technology, including premium broadband, security solutions, voice and digital TV services all delivered through our enhanced fiber network

This position blends sales, customer service, and community engagement all into one exciting opportunity.

I handle local customer service inquiries

I engage in both inbound and outbound Sales activities

I generate referrals for new sales and upgrades through engagement with operations and technicians

I provide support fulfilled operations and assist with customer issues and escalation

I assist in promoting local events and represent Kinetic at community and selling events

I collaborate with other Kinetic sales teams as needed

I act as brand ambassador in the region and support corporate sales initiatives as needed

I support regional social media through local human responses

Operations - Manage daily activities, balancing cash, opening and closing procedures for the office handling teller issues

Staff Management - Leading training, scheduling, evaluating and mentoring branch personnel

Customer Service - Resolving complex customer complaints, assisting with accounts and maintaining relationships

Sales & Compliance: Monitoring sales goals, ensuring policy adherence, and identifying opportunities for new business.

Reporting: Completing performance reports for the branch.

I have strong leadership, communication, problem-solving, and sales skills.