Laisha Rodriguez
Paterson,NJ
Summary
Experienced Shift Manager highly effective at keeping operations running smoothly and customers satisfied with high-quality, efficient service. Gaining valuable practical experience and insight into the field of social work. Caring, kind, and thoughtful, I find fulfillment in assisting others and I am committed to empowering individuals to overcome obstacles and grow into their best selves.
Overview
4
4
years of professional experience
Work History
Advocate
Violence Intervention Prevention Center
01.2024 - Current
- Advised clients on various legal matters, ensuring they understood their rights and options.
- Counseled clients during emotionally challenging situations, offering empathy while maintaining professionalism.
- Bring awareness to the community by offering informational workshops.
Shift Manager
CVS
09.2022 - Current
- Monitored daily and weekly key performance indicators to maintain on-track status.
- Implemented process improvements that streamlined daily operations, enhancing overall efficiency within the shift.
- Trained and mentored new employees to maximize team performance.
- Provided ongoing coaching to team members in order to drive continuous improvement in their performance levels consistently over time.
Cashier
Walmart
09.2019 - 06.2022
- Upsold additional products and services to customers, increasing revenue.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
- Assisted customers with returns, refunds and resolving transaction issues.
Education
Associate of Science - Social Work
Bergen Community College
Paramus, NJ05.2025
High School Diploma -
Rafaelina E. Lebron Flores
Puerto Rico05.2019
Skills
- Interpersonal Skills
- Organization and Administration
- Creative and Critical Thinking
- Events Planning
- Customer Service
- Active Listening
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Interests
I enjoy painting, crocheting, and gardening.
Objectives
To be hired as a school social Worker preferably in a public school. Employer must be open to diversity, creativity, and have opportunities for future advancements.
Timeline
Advocate
Violence Intervention Prevention Center
01.2024 - Current
Shift Manager
CVS
09.2022 - Current
Cashier
Walmart
09.2019 - 06.2022
Associate of Science - Social Work
Bergen Community College
High School Diploma -
Rafaelina E. Lebron Flores
Similar Profiles
Val-Jean BeltonVal-Jean Belton
Make Her Space Facilitator at CT Violence Intervention and PreventionMake Her Space Facilitator at CT Violence Intervention and Prevention
Brianna WilsonBrianna Wilson
Relief Worker at Domestic Violence Intervention CenterRelief Worker at Domestic Violence Intervention Center
Sheidasadat MortazaviSheidasadat Mortazavi
Social Counsellor and Legal Advisor at Vienna Intervention Center against Violence in the familySocial Counsellor and Legal Advisor at Vienna Intervention Center against Violence in the family