Laiza Castillo
Buckeye,AZ
Summary
Knowledgeable Interpreter with solid background in Spanish interpretation. Adept at facilitating clear and accurate communication between Spanish and English speakers in various settings. Striving to outperform customer expectations and with a passion to stand out and grow.
Overview
7
7
years of professional experience
Work History
Cleaning Crew Member
Roxanne Cleaning
09.2024 - Current
- Handle equipment, chemicals, and materials properly and with caution
- Increase customer satisfaction by providing exceptional service and exceeding expectations in cleanliness
- Enhance cleanliness standards by consistently maintaining a well-organized and efficient cleaning routine
- Demonstrate attention to detail while performing thorough cleaning services for optimal client satisfaction
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols
Babysitter
Independant
04.2024 - Current
- Maintain a safe and clean environment for children
- Implement consistent routines for meals, naptime, and other daily tasks
- Teach children to organize toys, wash hands, and share by leading by example
- Monitor children while performing any activity including playing with toys for childs safety
- Play games, work on puzzles, and read books to young children
- Assist with meal preparation, light housekeeping and laundry to support family with additional chores
- Maintained open communication with parents about daily activities, behaviors, and concerns
Spanish Interpreter
Cyracom Intl
07.2019 - 03.2024
- Follow all policies and procedures related to confidentiality information and interpreter ethics
- Provide consecutive, first-person over the phone interpretation
- Deliver interpretation for multiple services including medical, financial, court, insurance, correctional facilities, 911 dispatch, travel agencies, etc
- Facilitate clear communication between healthcare providers and patients, bridging language barriers for optimal care delivery
- Assist trainers as a coach to monitor and provide new hires with guidance, helpful resources and feedback
- Train new hires on proper use of equipment to ensure job duties are performed successfully
Kitchen Staff Member
Tin Top Sports Bar & Grill
06.2018 - 07.2019
- Maintained a clean and organized workspace, adhering to strict hygiene standards for optimal food safety.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Contributed to positive workplace culture through strong teamwork and open communication
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Sanitized dining ware and kitchen equipment according to health code standards.
- Enhanced customer satisfaction with timely meal preparation and consistent quality.
Education
Medical Interpreter Certification -
Maricopa Community Colleges, Gateway Community College
Phoenix, AZ06-2019
High School Diploma -
Buckeye Union High School
Buckeye, AZ05-2018
Skills
- Time management
- Leadership
- Communication
- Problem-solving
- Customer service
- Multitask
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Cleaning Crew Member
Roxanne Cleaning
09.2024 - Current
Babysitter
Independant
04.2024 - Current
Spanish Interpreter
Cyracom Intl
07.2019 - 03.2024
Kitchen Staff Member
Tin Top Sports Bar & Grill
06.2018 - 07.2019
Medical Interpreter Certification -
Maricopa Community Colleges, Gateway Community College
High School Diploma -
Buckeye Union High School