Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

LaJoSha Snowden-Smith

Experienced Healthcare Professional
San Antonio

Summary

Dedicated and care-focused veteran Phlebotomist with over 20 years of experience in diverse laboratory, clinic, and mobile settings, consistently demonstrating excellence. Renowned for alleviating patient anxieties while achieving successful venipunctures on the first attempt, emphasizing a commitment to patient comfort and care. Proficient in skin puncture draws using various needle gauges and collection techniques tailored to individual patient needs, with specialized expertise in pediatric specimen collections. A specialist in all aspects of venipuncture, skilled at building rapport with difficult or needle-adverse individuals to ensure a positive experience.


I am fully willing to continue travelling(beyond the 100 miles radius)with a paid bonus as a part of my role with IQVIA as I have been doing with Market Dynamics for the past three years. This experience has helped me develop strong organizational skills and has enriched my professional growth through diverse client and team interactions.

Overview

27
27
years of professional experience
4
4
Certifications
1
1
Language

Work History

Clinician

Market Dynamics
04.2022 - Current
  • Delivered high-quality patient care by conducting thorough assessments and providing ongoing therapeutic support.
  • Perform in-home blood specimen collection, labeling, and transporting specimens according to network policies, procedures, and regulatory standards.
  • Comply with all laboratory safety and handling procedures; ensure appropriate delivery to designated laboratories.
  • Conduct screenings as has been appropriately trained to conduct, including but not limited to electrocardiograms (EKGs) and macular edema screening exams.
  • Maintain a clean and organized work environment, including transportation and supplies storage specific to the In-Home Network.
  • Monitor and manage clinical supply inventory.
  • Collaborate with Market Dynamics clinical coordination team to execute and submit appropriate visit-related paperwork promptly and accurately.
  • Identify and report adverse events, medical product complaints, or patient inquiries in accordance with Market Dynamics and manufacturer guidance.
  • Maintain accurate mileage and time logs for reimbursement and compliance purposes.

Independent Contractor

Phlebotomy Service
02.2019 - Current
  • Administer biometric screening procedures to obtain manual blood pressures, body composition, body mass index, cholesterol, and glucose levels. Provide post-screening consultations on biometric results Assist with screening event setup and teardown including, but not limited to, loading/unloading supplies. Adhere to companies performance and professionalism standards including, but not limited to, data privacy (HIPAA) and confidentiality policies.Comply with applicable Federal, State, and local regulations as well as all policies, procedures, and guidelines. Follows established phlebotomy procedures for obtaining blood samples from patients. Affiliates: Total Wellness, Health Fitness, MD Concierge, Ivy Medical/Rhino Medical, Curative Inc, Greater Health Diagnostics, Boston Heart, Phlebotek, Diabetes & Glandular Disease Clinic, P.A., Kevin Horton MD, Erin Reese MD, Travalab, Market Dynamics

Self Employed Owner/Operator

SGTV210 Media
09.2018 - Current
  • Streaming Media Service

Patient Care Technician (PCT)

Fresenius Medical Care
04.2020 - 09.2020
  • Assembling the dialysis machine and ensuring its proper performance.
  • Monitoring patients undergoing dialysis treatment.
  • Ensuring usage of the dialysis machine is safe and secure.
  • Administering local anesthesia.
  • Talking patients through the dialysis process.
  • Monitoring and adjusting patient fluid removal rates as required.
  • Working in tandem with nurses and doctors.
  • Ensuring sterilization of operating equipment before use.
  • Responding to emergency scenarios.
  • Attending to patient needs.
  • Understanding patient physical and emotional concerns.
  • Educating patients on health maintenance and care.
  • Developing operational training material for staff.

Contracted Phlebotomist PRN

Rise Healthcare Solutions
06.2018 - 09.2018
  • Draws quality blood samples from patients and prepares those specimens for lab testing while following established practices and procedures. Has direct contact with patients and creates an atmosphere of trust and confidence while explaining procedures to patients and drawing blood in a skillful, safe and accurate manner. Responsible for completing all data entry requirements accurately including;patient registration, test order from requisition, pulling order from database, managing standing orders.Enter billing information, Processing specimens including: labeling, centrifuging, splitting, and freezing specimens as required by test order. Perform departmental-related clerical duties when assigned such as data entry, inventory, stock supplies, answering phones, monthly statistics and data. Maintain all appropriate phlebotomy logs in a timely manner and based on frequency, such as maintenance logs and temperature logs. Complete training courses and keep up-iodate with the latest phlebotomy techniques.

Contracted Phlebotomist

Bridge Healthcare Services
03.2018 - 06.2018
  • Draws quality blood samples from patients and prepares those specimens for lab testing while following established practices and procedures. Has direct contact with patients and creates an atmosphere of trust and confidence while explaining procedures to patients and drawing blood in a skillful, safe and accurate manner. Responsible for completing all data entry requirements accurately including;patient registration, test order from requisition, pulling order from database, managing standing orders.Enter billing information, Processing specimens including: labeling, centrifuging, splitting, and freezing specimens as required by test order. Perform departmental-related clerical duties when assigned such as data entry, inventory, stock supplies, answering phones, monthly statistics and data. Maintain all appropriate phlebotomy logs in a timely manner and based on frequency, such as maintenance logs and temperature logs. Complete training courses and keep up-to date with the latest phlebotomy techniques.

Phlebotomist/Lab Assistant

Stone Oak Methodist Hospital
01.2018 - 03.2018
  • Performs bleeding times, venipuncture and fingerstick specimen collection on neonate, infant,adolescent, adult and geriatric patients observing standards for dual patient identification; collection is timely; patients experience minimal discomfort. Interacts directly with patients to obtain information for laboratory records, explain procedures, allay fears, and elicit cooperation. Follows policies and procedures associated with the collection of blood specimens in both inpatient and outpatient settings.Communicates and interacts with patients, physicians, co-workers, vendors and the public in a professional and pleasant manner. Records information consistently and accurately on phlebotomy and nursing sign-off sheets. Cleans work area and phlebotomy trays, restocks supplies.

Contracted Phlebotomist/Lab Assistant

Amer Technology, Inc
06.2017 - 01.2018
  • Collects specimens from adult patients. Demonstrates the knowledge and skills necessary to perform phlebotomy procedures appropriate for adult patients. Identifies patients according to policy and labels specimens correctly. Maintains confidentiality of patients Performs the following computer functions:(1) Generates patient collection lists and labels (2) Ensures the correct test are collected by using inquiry mode (3) Verifies collection of all specimens and labels STATS with stickers (4) Performs label printer maintenance (5) Checks collection batches and overdue lists frequently and takes the initiative to ensure that all orders (overdue or not) are collected promptly. Inventories supplies and equipment and requisitions supplies, as needed. Stocks workstation with necessary supplies.Other duties as needed

Contracted Lead Phlebotomist

Stamford Hospital
10.2016 - 05.2017
  • Responsible for and overseeing 14 Clinics and 15 Phlebotomists
  • Ensures newly hired phlebotomists have all required paperwork and documents completed for Human Resources before they begin training,and then provide orientation to phlebotomists, while in the field.
  • Provides ongoing training and review of phlebotomist's ability to complete patient registration into hospital EMR.
  • Acclimates staff phlebotomist with the clinic operation team, to include interaction with Practice Administrator, medical providers, etc.
  • Verifies that all phlebotomists correctly obtain, process and transport their specimens in accordance with the manufacturers' recommendations (to include centrifugation where needed, transported in an upright position, correct temperatures are maintained, etc.) at least on a weekly basis and documents findings as clinics are reviewed.
  • Ensures that their employees adhere to the Policies and Procedures Outlined in the Employee Handbook, to include proper procedure for needle sticks / exposures and policies regarding appearance, attendance standards, and other Human Resources policies etc.
  • Develop Training materials, techniques and addresses issues and concerns or needs of the staff phlebotomist.
  • Provides coverage for clinics, as deemed appropriate, who may be without a phlebotomist, waiting for a phlebotomist to be on-boarded or to cover vacation schedules.
  • Follows established protocols for interaction with phlebotomists and practice administrator and doctor in each clinic.
  • Consistent Feedback and reporting back to after site visits and when issues arise; both in writing and verbally.
  • Verifies that phlebotomists are consistently monitoring clinic supplies (requisitions, fax supplies, urine cups, occult blood cards, etc.) weekly as scheduled.
  • Monitors their respective employees' time punches to control overtime expenses (goal is
  • Spot checks phlebotomists' paperwork weekly to make sure they consistently complete each form / log /requisition completely and correctly as required. If not completed, assists in educating the employee but working with Human Resources manager when the employee is non-compliant.
  • Maintains consistent and effective communication with Project Director, Implementation Coordinators, Customer ServiceRepresentatives, Lab Representatives and other appropriate staff members to keep them advised of any issues that might affect their area of responsibility. This includes relaying detailed information, regarding outreach clinic issues that could affect operations
  • Consistently promotes the hospital in a positive manner to employees and clients and interacts in a professional manner with other staff members. PerHuman Resource or Project Director's request, address disciplinary concerns that have been presented to management and to make site visits as needed; document issues and resolution.

Phlebotomist/Lab Assistant

LifeCare Hospitals
10.2015 - 10.2016
  • Verifies test requisitions by comparing information with nursing station log; bringing discrepancies to the attention of unit personnel, verifies patient by reading patient identification, obtains blood specimens by performing venipunctures and fingersticks. Maintains specimen integrity by using aseptic technique, following department procedures; observing isolation procedures. Collects therapeutic drug-monitoring assays by collaborating with nursing personnel to ensure appropriate drug dose to collection time. Tracks collected specimens by initialing, dating, and noting times of collection; maintaining daily tallies of collections, performed. Monitors glucose levels by performing bedside glucose tests; recording results; and reporting results to unit nurse-manager. Maintains quality results by following department procedures and testing schedule; recording results in the quality-control log; identifying and reporting needed changes. Maintains safe, secure, and healthy work environment by following standards and procedures; complying with legal regulations. Resolves unusual test orders by contacting the physician,pathologist, nursing station, or reference laboratory; referring unresolved orders back to the originator for further clarification and notifying supervisor of unresolved orders.

Contracted Phlebotomist/Lab Assistant

Bio Reference
03.2014 - 04.2015
  • Draws quality blood samples from patients and prepares those specimens for lab testing while following established practices and procedures. Has direct contact with patients and creates an atmosphere of trust and confidence while explaining procedures to patients and drawing blood in a skillful, safe and accurate manner. Responsible for completing all data entry requirements accurately including;patient registration, test order from requisition, pulling order from database, managing standing orders.Enter billing information, Processing specimens including: labeling, centrifuging, splitting, and freezing specimens as required by test order. Perform departmental-related clerical duties when assigned such as data entry, inventory, stock supplies, answering phones, monthly statistics and data. Maintain all appropriate phlebotomy logs in a timely manner and based on frequency, such as maintenance logs and temperature logs. Complete training courses and keep up-to date with the latest phlebotomy techniques.

Externship

Patient Care Tech
10.2013 - 01.2014
  • Setup, operated, cleaned and disinfected dialysis machines and other equipment, maintained a safe environment for patients and staff by following clinic procedures and policies, Checked and cleaned patient access, Assisted and monitored patients on dialysis machine, Checked and documented patient vital signs; temperature, respiration, and blood pressure, Opened clinic and prepared dialysis machines.Have effective verbal and written communication skills, Documented and recorded patient's health status, Initiated and terminated dialysis according to clinic protocol, Collected and recorded vital signs of pre and post dialysis. Inquired patients regarding their general health and responded to previous dialysis treatment, reported any unusual results to the nurse immediately, Provided complete dialysis treatment on all assigned patients. Monitored patients during hemodialysis treatment including vital signs, Machinechecks and other related activities Maintained Life Support System and initiated AED operation during emergencies.

Family Caregiver

Smith Family Home
08.2000 - 10.2013
  • Stay-at-home mother, wife, and daughter to a disable parent.

Phlebotomist/Lab Assistant

Sid Peterson Regional Hospital
07.1999 - 07.2000
  • Performs bleeding times, venipuncture and fingerstick specimen collection on neonate, infant,adolescent, adult and geriatric patients observing standards for dual patient identification; collection is timely; patients experience minimal discomfort. Interacts directly with patients to obtain information for laboratory records, explain procedures, allay fears, and elicit cooperation. Follows policies and procedures associated with the collection of blood specimens in both inpatient and outpatient settings.Communicates and interacts with patients, physicians, co-workers, vendors and the public in a professional and pleasant manner. Records information consistently and accurately on phlebotomy and nursing sign-off sheets. Cleans work area and phlebotomy trays, restocks supplies.

Phlebotomist/Lab Assistant

Hill Country Memorial Hospital
06.1998 - 06.1999
  • Performs bleeding times, venipuncture and fingerstick specimen collection on neonate, infant,adolescent, adult and geriatric patients observing standards for dual patient identification; collection is timely; patients experience minimal discomfort. Interacts directly with patients to obtain information for laboratory records, explain procedures, allay fears, and elicit cooperation. Follows policies and procedures associated with the collection of blood specimens in both inpatient and outpatient settings.Communicates and interacts with patients, physicians, co-workers, vendors and the public in a professional and pleasant manner. Records information consistently and accurately on phlebotomy and nursing sign-off sheets. Cleans work area and phlebotomy trays, restocks supplies.

Education

Associate of Applied Science - Applied Science of Nursing

MedTech College
Indianapolis, IN
05.2001 -

Refresher in Phlebotomy - Refresher in Phlebotomy

Medtech College
Indianapolis, IN
01-2010

Associate Degree in Nursing - Medical Assistant

Harrison College-Indianapolis
Indianapolis, IN
05.2001 -

Certification of Completion in Phlebotomy Technology - Phlebotomy

Baptist Health System School of Health Professions
San Antonio, TX
06-1998

Bachelor of Administration - Organizational Leadership

Southern New Hampshire University
San Antonio, TX
01-2017

Skills

  • Phlebotomy (20 years)
  • Venipuncture (20 years)
  • Pediatrics (20 years)
  • Plasma (Less than 1 year)
  • Dialysis (Less than 1 year)
  • Aseptic Technique
  • Medical Collection
  • Medical Billing
  • Laboratory Experience
  • EMR Systems
  • Patient Care
  • Vital Signs
  • Medical Records
  • Critical Care Experience
  • Medical Office Experience
  • Experience Administering Injections
  • Anatomy Knowledge
  • Hospital Experience
  • Patient evaluation
  • Lesson planning
  • Clinical quality improvement
  • Direct patient care
  • Therapeutic techniques
  • Patient assessments
  • Clinical documentation
  • Treatment Planning
  • Patient relations
  • Ethical practice
  • HIPAA
  • Hands-on clinical instruction
  • Organizing staff schedules
  • Cultural history
  • Maintaining quality assurance standards
  • Physical examination
  • Patient safety
  • Wound care
  • Medication administration
  • Diagnostic testing
  • Healthcare team collaboration
  • Bedside care
  • Bedside manner

Certification

CPR/First Aid June 2022 to June 2025

Timeline

Clinician

Market Dynamics
04.2022 - Current

Patient Care Technician (PCT)

Fresenius Medical Care
04.2020 - 09.2020

Independent Contractor

Phlebotomy Service
02.2019 - Current

Self Employed Owner/Operator

SGTV210 Media
09.2018 - Current

Contracted Phlebotomist PRN

Rise Healthcare Solutions
06.2018 - 09.2018

Contracted Phlebotomist

Bridge Healthcare Services
03.2018 - 06.2018

Phlebotomist/Lab Assistant

Stone Oak Methodist Hospital
01.2018 - 03.2018

Contracted Phlebotomist/Lab Assistant

Amer Technology, Inc
06.2017 - 01.2018

Contracted Lead Phlebotomist

Stamford Hospital
10.2016 - 05.2017

Phlebotomist/Lab Assistant

LifeCare Hospitals
10.2015 - 10.2016

Contracted Phlebotomist/Lab Assistant

Bio Reference
03.2014 - 04.2015

Externship

Patient Care Tech
10.2013 - 01.2014

Associate of Applied Science - Applied Science of Nursing

MedTech College
05.2001 -

Associate Degree in Nursing - Medical Assistant

Harrison College-Indianapolis
05.2001 -

Family Caregiver

Smith Family Home
08.2000 - 10.2013

Phlebotomist/Lab Assistant

Sid Peterson Regional Hospital
07.1999 - 07.2000

Phlebotomist/Lab Assistant

Hill Country Memorial Hospital
06.1998 - 06.1999

Refresher in Phlebotomy - Refresher in Phlebotomy

Medtech College

Certification of Completion in Phlebotomy Technology - Phlebotomy

Baptist Health System School of Health Professions

Bachelor of Administration - Organizational Leadership

Southern New Hampshire University

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