La Juan McGowan

• Contact and interview individuals who have charges pending. Provides information about the court process, punishment options, resources and referrals. Provides crisis counseling and court accompaniment. Conducts risk assessments and safety planning. Works with outside agencies to obtain information and coordinate services.
• Developed and established professional working relationships with staff from various levels both within and outside department.
• Educated families on how to best support their loved ones with mental illness in a respectful manner.
• Facilitated psychosocial assessments of clients' living situations and developed case plans accordingly.

• Works with agencies and service providers to facilitate case coordination and information sharing.

• Help clients understand their mental illness and treatment options.

• Identify and develop support systems for clients and their family

• Assist clients to obtain appropriate health care, i.e., arranging for transportation to medical appointments, physician referral, dental referral, and other services.

• Conducted regular performance reviews to assess individual team member progress.
• Provided coaching and feedback on employee performance, encouraging professional development.
• Assisted with recruitment efforts by interviewing potential candidates and providing input on hiring decisions.
• Monitored daily workflow to ensure adherence to established policies and procedures.
• Held weekly staff meetings.
• Maintained a positive work environment.

• Conducted regular home visits with tenants to ensure they are maintaining the unit according to lease requirements.
• Coordinated move-in activities for new clients.
• Compiled monthly reports detailing program outcomes and successes achieved through case management efforts.
• Conducted initial interviews with clients to assess their housing needs and develop individualized service plans.
• Facilitated weekly case management meetings with clients.
• Referred client or family to appropriate community resources to obtain support for mental or physical illness.
• Tracked clients care and followed through to provide service effectiveness.

• Assessed clients' needs, developed service plans and monitored progress towards goals.
• Facilitated communication between clients, families, caregivers, social services and other agencies to ensure client needs were met.
• Provided crisis intervention support for clients in emergency situations.
• Conducted home visits and provided skills training.
• Organized group activities to provide socialization opportunities for clients.
• Provided referrals to appropriate health care providers or other community resources
• Monitored client progress through regular follow-up contacts.
• Supported family members by providing information on local support groups.

• Provided direct care and assistance in treatment development, training program for children and adolescents.
• Responsibilities included developing progress reports, social assessment and treatment plans.
• Planned and organized the agency Summer Camp
• Ensured charts were in compliance in accordance with the company's polices and procedures.
• Maintains professional relationships with provider community and internal and external customers.