LaJuan Smith-Carpenter
Washington,DC
Summary
I bring extensive knowledge of the receptionist/security industry, public safety, and handling emergency situations with utmost professionalism. Throughout my experience as a security guard, I have successfully guarded both residential and commercial premises, effectively resolving disturbances, conducting thorough patrols, and proficiently operating various security systems and equipment.
Overview
16
16
years of professional experience
Work History
Armed Security Supervisor
Sentry Force Security LLC
Washington, DC
07.2024 - Current
- Managing staff: Overseeing security personnel, including hiring, training, and scheduling
- Monitoring operations: Monitoring CCTV and security systems, and conducting regular patrols
- Responding to incidents: Resolving incidents and coordinating with emergency responders
- Developing strategies: Creating strategies to protect the organization from theft and vandalism
- Conducting risk assessments: Identifying potential threats and vulnerabilities within an area
- Implementing security measures: Developing emergency response plans and implementing more surveillance footage
- Providing training: Training new and current staff on workplace searches, drug and alcohol procedures, and other safety and security topics
- Evaluating performance: Evaluating and counseling security officers on job performance
- Maintaining records: Maintaining an account of departmental property and reviewing security officer reports
Armed Security Officer/ Security Officer
Security Assurance Management
Washington, DC
12.2013 - 08.2021
- Serving as central point of contact for radio and other internal staff communication systems
- Monitoring secure doors in the facility using display panel
- Controlling and allowing access throughout the facility by using intercoms, cameras, and electric doors
- Monitoring areas within the facility by using cameras
- Monitoring fire alarm panel and ensuring appropriate response to alarm indicators;
- Monitoring weather alert radio
- Controlling, monitoring, and documenting staff and resident movement within the secure portion of the facility
- Answering telephone and directing calls during non-business hours
- Responding to distress signals from pod control stations
Security Officer/ Receptionist
Department Public Safety and Correctional Services
Rockville, MD
06.2012 - 01.2014
- Monitor and authorize entrance and departure of employees, visitors, and other persons to guard against theft and maintain security of premises
- Inspect and adjust security systems, equipment, or machinery to ensure operational use and to detect evidence of tampering
- Monitor and adjust controls that regulate building systems, such as air conditioning, furnace, or boiler
- Patrol industrial or commercial premises to prevent and detect signs of intrusion and ensure security of doors, windows, and gates
Receptionist
Department of Health
Washington, DC
01.2011 - 06.2012
- Answer phones and operates switchboard.Route calls to specific people
- Answer inquiries about company.Greet visitors warmly and make sure they are comfortable
- Call persons waiting for visitor and book them a room to meet in
- Schedule meetings and conference rooms
- Make coffee and set out food.Ensure reception area is tidy
- Coordinate mail flow in and out of office.Coordinate office activities
- Handle phone calls from people calling in sick
- Gather personal and insurance information
- Hand out employee applications.Arrange appointments
- Give visitors badges and direct them to where they need to be
- Send email and faxes
- Collect and distribute parcels and other mail.Perform basic bookkeeping, filing, and clerical duties
- Take and relay messages
- Update appointment calendars
- Schedule follow-up appointments
Security Officer
Preeminent Protective Service Inc
Washington, DC
08.2008 - 06.2011
- Patrols assigned areas on foot, checking for fires, vandalism, suspicious activity or persons or safety/fire hazards
- Checks doors and windows of buildings to ensure they are tightly closed and locked; notes in written log any unlocked doors/windows; submits information to supervisor
- Assists any persons in building or on grounds needing directions or campus information
- Escorts people/property to desired destination when monies, documents or safety of property or persons are a concern
- Responds to alarms and dispatched calls; decides what actions to take based on situation, facts known and position limitations
Education
Trade school -
Career Technical Institute
Washington, DC12.2010
High school diploma or GED -
Charles H. Flowers High School
12.2007
Timeline
Armed Security Supervisor
Sentry Force Security LLC
07.2024 - Current
Armed Security Officer/ Security Officer
Security Assurance Management
12.2013 - 08.2021
Security Officer/ Receptionist
Department Public Safety and Correctional Services
06.2012 - 01.2014
Receptionist
Department of Health
01.2011 - 06.2012
Security Officer
Preeminent Protective Service Inc
08.2008 - 06.2011
Trade school -
Career Technical Institute
High school diploma or GED -
Charles H. Flowers High School