LAJUANA MATHEWS
Sacramento,CA
Summary
Reliable Package Delivery Driver known for excellent communication and safety awareness. Experienced in managing time effectively and ensuring secure package handling, contributing to a positive customer experience.
Overview
4
4
years of professional experience
Work History
Package Delivery Driver
Amazon JBCO.LLC
W. SACRAMENTO
10.2023 - 10.2024
- Delivered packages efficiently to residential and commercial locations.
- Followed safety protocols to ensure secure package handling.
- Loaded and unloaded delivery vehicles accurately and quickly.
- Navigated routes using GPS for timely deliveries.
- Updated customers on delivery status and addressed issues to enhance customer satisfaction.
- Ensured vehicle cleanliness and operational readiness to support efficient delivery operations.
- Verifying delivery addresses, obtaining signatures from customers, and providing direction to customers regarding package delivery.
- Delivering packages in a timely manner while adhering to all traffic laws and regulations.
- Logged package delivery time in system for proof of delivery and to close orders.
- Carried heavy items from vehicle to customer building location.
- Drove delivery truck or van to transport orders.
- Navigated route to customer locations using GPS maps.
- Loaded and unloaded boxes and packages to move to and from vehicle.
- Transported and safely delivered items to prevent damage or loss.
- Communicating with dispatch personnel to receive instructions on daily routes or individual deliveries.
- Inspected vehicle daily and reported issues to schedule maintenance and repairs.
- Assisted in loading delivery trucks with prepared packages.
- Resolved customer disputes regarding damaged goods or incorrect orders to ensure timely solutions.
- Maintaining records of deliveries using automated systems or logbooks.
- Performing pre-trip inspections of assigned vehicles before starting routes.
- Identifying potential unsafe conditions such as icy roads or heavy traffic areas that could affect route times or safety.
- Following all safety protocols while operating a motor vehicle during deliveries.
- Inspecting vehicles for mechanical items and safety issues, and performing preventative maintenance when necessary.
- Ensuring compliance with local laws governing transportation of hazardous materials when applicable.
- Providing customer service by answering questions, handling complaints, and resolving issues related to delivery services.
- Keeping accurate records of hours worked, mileage driven, fuel expenses, and any other relevant information related to deliveries.
- Requested signatures or followed touch-free delivery procedures.
- Reporting accidents or incidents involving delivery personnel or company property immediately to supervisors or managers.
- Stocking supplies such as forms, reports, and other documents in the vehicle at the beginning of each shift.
- Managed time effectively to complete all scheduled deliveries.
PERSONAL VEHICLE DELIVERY DRIVER
UPS
Sacramento, California
07.2020 - 03.2023
- Delivered packages on time within designated routes, ensuring customer satisfaction.
- Delivered goods promptly while strictly following speed limits and traffic regulations.
- Operated delivery vehicles safely following traffic regulations and company policies.
- Communicated effectively with customers regarding delivery status and scheduling.
- Maintained precise delivery records, including signatures and receipts, to ensure accountability.
- Navigated routes with relevant map programs and GPS systems.
- Received daily delivery instructions and route assignments from dispatch.
Education
High School Diploma -
PACIFIC HIHGSCHOOL
North Highlands, CA06-1994
Skills
- Cross-docking
- Route optimization
- Delivery schedule development
- Package handling
- Loading and unloading
- Hand truck operation
- Tail lift operation
- Area zoning
- Deadline oriented
- Excellent communication
- Professional demeanor
Timeline
Package Delivery Driver
Amazon JBCO.LLC
10.2023 - 10.2024
PERSONAL VEHICLE DELIVERY DRIVER
UPS
07.2020 - 03.2023
High School Diploma -
PACIFIC HIHGSCHOOL