Lakaya Vaden
Joliet,IL
Summary
Professional with over seven years of experience who values quality and has a strong history in customer service, workflow management, and client satisfaction. I plan to use my expertise to help fill the position effectively. I'm a graduate student at Governors State University pursuing a Master of Business Administration in Supply Chain.
Overview
7
7
years of professional experience
Work History
Community Housing Case Manager
Cornerstone Services
Joliet, IL
05.2022 - Current
- Delivered case management and housing support services to clients utilizing an evidence-based approach within their homes and communities, adhering to the Housing First model.
- Supported individuals in enhancing their abilities in budgeting, house upkeep, socializing and creating natural supports as well as managing symptoms of mental illness. Also facilitated stress management, medication management and access to community services.
- Facilitated ongoing dialogue with caseworkers for a standardized approach in implementing the Individual Treatment and Recovery Plan.
- Acted as the liaison to advocate for individuals involved in legal/court proceedings. Successfully coordinated dialogue between hospitals, jails, guardians, police, coroners and various community entities.
Community Mental Health Worker
Cornerstone Services
Joliet, IL
08.2022 - 05.2023
- Provided regular on-site support and assistance to individuals in maintaining housing
- Participated in weekly staff meetings to discuss caseloads, treatment plans, and any potential safety concerns related to clients.
- Monitored client progress through review of case notes, client interviews, and observation of behavior changes.
- Adhered to HIPAA confidentiality requirements by safeguarding files.
Shipping and Receiving Supervisor
RJW
Lockport, IL
01.2022 - 08.2022
- Managed department priorities and provided leadership for on-time delivery production
- Directed warehouse team in stocking merchandise, pulling orders and setting up loads.
- Collaborated with warehouse staff to ensure proper packaging and labeling of shipments.
- Implemented process improvements to enhance shipping efficiency and accuracy.
Shipping Lead / Clerk
Midwest Warehouse
Plainfield, IL
02.2017 - 12.2022
- Prepared bills of lading prior to shipment release to ensure proper documentation is provided.
- Supervised a team of 5-10 shipping clerks in daily operations.
- Cultivated positive relationships with FedEx, UPS and DHL personnel.
- Prepared work orders, bills of lading or shipping orders to route materials.
- Examined shipment contents and compare with manifests, invoices or orders to verify accuracy.
Education
MBA - Logistics Management
Governors State University
Park Forest, IL01-2025
Bachelor’s - Psychology
Governors State University
IL05.2022
Associates Arts -
Joliet Junior College
IL05.2019
Skills
- Strategic Planning
- People Leadership
- Data Analytics
- Relationship Building
- Change Management
- Coaching and Training
- Report Generation
- Case Management
- MHP
- Logistics
- Creative Problem Solving
- Industry Specific Skills
- Office Software
- Complex Equipment
- Hardware
- Other IT/Technical Skills
Awards
Honor Roll
Timeline
Community Mental Health Worker
Cornerstone Services
08.2022 - 05.2023
Community Housing Case Manager
Cornerstone Services
05.2022 - Current
Shipping and Receiving Supervisor
RJW
01.2022 - 08.2022
Shipping Lead / Clerk
Midwest Warehouse
02.2017 - 12.2022
MBA - Logistics Management
Governors State University
Bachelor’s - Psychology
Governors State University
Associates Arts -
Joliet Junior College
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