Daniela Lopez
Sacramento,CA
Summary
Resourceful and detail-oriented professional with a strong background in case management, medical coordination, and legal administrative support across public health, legal, and community-based sectors. Proven ability to manage high-volume caseloads, navigate complex regulatory systems, and ensure compliance with state, federal, and contractual requirements. Experienced in grant tracking, documentation oversight, benefit eligibility verification, and interdisciplinary collaboration. Bilingual in English and Spanish, with strong communication skills and a commitment to serving diverse and underserved populations. Currently attending Lincoln Law School to further enhance legal analysis and policy evaluation skills in preparation for advanced roles in government and public service.
Overview
5
5
years of professional experience
Work History
Housing Navigator/Case Manager
Pacific Clinics
11.2024 - Current
- Build respectful relationships with consumers, promoting empowerment, recovery, and linking them to healthcare, education, employment, and self-help resources.
- Conduct intakes and assessments, develop individualized housing plans, assist with housing applications, and secure affordable housing options while mediating landlord-tenant issues.
- Identify and secure resources for rent subsidies, utilities, household goods, and supportive services, ensuring clients' safety and stability in housing.
- Maintain accurate documentation in systems like HMIS and Salesforce, ensuring compliance with HUD, program contracts, and agency standards.
- Conduct health and safety visits, unit habitability inspections, and intervene early to address potential behaviors jeopardizing housing stability.
- Collaborate with community partners to prevent evictions, provide benefits advocacy, and support clients through processes like SSI applications.
Lead Medical Coordinator
HeartLand Child & Family Services
06.2021 - 11.2024
- Coordinated and scheduled psychiatric evaluations and follow-up appointments for over 300 clients annually, ensuring accurate scheduling with interpreters and special conditions as needed.
- Managed prescription workflows, ensuring timely approval, distribution, and communication with pharmacies, reducing prescription delays.
- Submitted prior authorization requests to insurance providers and track approvals, streamlining the medication process for clients.
- Ensured timely submission of medical records, including JV220 forms, and secure necessary signatures from county contacts.
- Accurately documented client interactions and ensure compliance with agency protocols related to medication and communication.
- Collaborated with primary care providers to distribute discharge letters, medication lists, and diagnoses, when Release of Information (ROI) is valid.
Pre-Litigation Case Manager
Del Rio and Caraway, P.C.
06.2020 - 02.2021
- Maintained an open line of communication with clients regarding their case, especially keeping them updated with case status.
- Contacted insurance companies, third party adjusters and medical providers involved in bodily injury claim.
- Reviewed policies, claims and other records to determine insurance coverage.
- Monitored and reviewed client’s medical records in order to prepare medical summaries for demand.
- Prepared demands to insurance companies, assisted attorneys in managing settlements and coordinated preparation of disbursements.
- Facilitated translations between Spanish-speaking clients and attorneys during intake, sign-ups, and interviews, ensuring seamless communication.
Education
Bachelor of Arts - Spanish and Chicano Studies
University of California, Davis
Davis, CA06-2019
J.D. - Law
Lincoln Law School of Sacramento
Sacramento, CA05-2028
Skills
- Documentation and reporting
- Strategic planning
- Relationship building
- Operations management
- Decision-making
- Customer service
Language Skills
Fluent in Spanish and English (verbal and written)
Timeline
Housing Navigator/Case Manager
Pacific Clinics
11.2024 - Current
Lead Medical Coordinator
HeartLand Child & Family Services
06.2021 - 11.2024
Pre-Litigation Case Manager
Del Rio and Caraway, P.C.
06.2020 - 02.2021
Bachelor of Arts - Spanish and Chicano Studies
University of California, Davis
J.D. - Law
Lincoln Law School of Sacramento
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