As L
Tucson,AZ
Summary
Compassionate Housing First Specialist with proven skills in client support, daily care assistance, and emotional support. Committed to ensuring safety and well-being while addressing diverse client needs. Dedicated professional with extensive experience in client support and shelter operations. Known for strong communication and problem-solving skills, contributing to effective teamwork and a safe environment for residents. Eager to leverage expertise in housing assistance to support client success.
Overview
11
11
years of professional experience
Work History
Housing Navigator/Case Manager
City Of Tucson
Tucson, Arizona
02.2022 - Current
- Managed client inquiries and provided prompt support for various needs.
- Client Case Management and development of Individual service plans
- Doing intakes/collecting documents for clients.
- Filling out Housing applications for clients
- Shower trailer assent/signing clients in and out of showers
- Performed daily room checks to ensure cleanliness standards were met.
- Assisted with transporting clients to appointments or other activities outside of the facility as needed.
- Helping clients find housing with there vouchers
- Assisted in daily shelter operations and ensured a safe environment for residents.
- Counseled clients on a variety of topics including job search strategies, budgeting techniques, and housing options.
- Developed relationships with local community resources to ensure access to additional services for shelter residents.
Shelter Care Coordination Staff
OPCS
Tucson, Arizona
01.2020 - 12.2021
- Direct Case Management to residents and development of individualized service plans
- Assisted clients with daily needs and provided emotional support.
- Assisted with intake and assessment of new shelter clients, ensuring proper documentation.
- Provided daily care and support for shelter residents in a safe environment.
- Performed regular room checks for cleanliness standards as well as security purposes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our services.
- Conducted intakes for new patients, including gathering information and assessing needs.
Case Manager/Home Care Giver
Caring Hearts Home Care
Tucson, Arizona
06.2017 - 04.2020
- Direct case management and development of treatment plans
- Assisted clients with daily living activities and personal care routines.
- Provided daily personal care to clients, ensuring comfort and safety.
Care Coordinator
Kids World Daycare
Tucson, Arizona
01.2015 - 10.2017
- Supervised daily activities for children in a safe and engaging environment.
- Developed and implemented age-appropriate educational activities for diverse learning styles.
- Case Management and curriculum development for children ages 1-5
Education
High School Diploma -
Penn Foster Career School
Scranton, PA09-2024
Skills
- Client support
- Daily care assistance
- Housing applications
- Documentation management
Timeline
Housing Navigator/Case Manager
City Of Tucson
02.2022 - Current
Shelter Care Coordination Staff
OPCS
01.2020 - 12.2021
Case Manager/Home Care Giver
Caring Hearts Home Care
06.2017 - 04.2020
Care Coordinator
Kids World Daycare
01.2015 - 10.2017
High School Diploma -
Penn Foster Career School