Lake Johnson
Cleveland,TN
Summary
Graduated from the University of Tennessee at Chattanooga with a degree in Finance in 2019. A member of the men's golf team all four years while at UTC. After graduating, pursued playing professional golf until the end of 2019. At that time, began to pursue other professional opportunities and started at Mutual of Omaha in 2020. Currently serving as a Senior Benefit Claim Specialist at Mutual of Omaha since March 2020. Promoted from Benefit Claim Specialist to the Senior level almost a year after starting this role. Now serving as a mentor to new hires as they begin their journey with Mutual of Omaha. Pursuing an M.B.A. in Finance and will be graduating in May 2022.
Overview
3
3
years of professional experience
Work History
Senior Benefit Claim Specialist
Mutual of Omaha
Chattanooga, TN
03.2020 - Current
- Trusted with increased responsibility from management
- Recognized 22 times in two years of employment
- Served as subject matter expert for vocational services
- Worked with Team Leader to organize a strategy to better utilize vocational resources
- Received recognition for excellent customer service
- Promoted to Senior BCS within 14 months of starting employment
- Chosen as mentor for ongoing and previous new hires
- Worked with senior management on multiple pilot projects for planning new implementation strategies
- Participating in focus group with management to streamline training process and implement new training strategies
- Followed up with customers on unresolved issues
Professional Golfer
Self Employed
05.2019 - 12.2019
- After graduating from college, pursued playing professional golf before moving on to other professional opportunities.
Education
MBA - Finance
Louisiana State University At Shreveport
Shreveport, LA05.2022
Bachelor of Science - Business Administration, Business Finance
The University of Tennessee - Chattanooga
Chattanooga, TN05.2019
Skills
- Strong Work Ethic
- Microsoft Office
- Flexible and willing to take on challenges
- Analytical Skills
- Strong communication skills
- Strong Mathematical skills
- Organization
- Data Analysis
Timeline
Senior Benefit Claim Specialist
Mutual of Omaha
03.2020 - Current
Professional Golfer
Self Employed
05.2019 - 12.2019
MBA - Finance
Louisiana State University At Shreveport
Bachelor of Science - Business Administration, Business Finance
The University of Tennessee - Chattanooga
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