- I participate in low-impact exercises to strengthen core muscles
- Enjoy participating in cosmotology for overall physical and mental well-being
- Reading
- Youth Development Programs
- I enjoy sketching and drawing, which helps improve my creativity and attention to detail
- Volunteering
- Outdoor Recreation
- Youth mentor, providing guidance and support to empower the next generation of leaders
- DIY and Home Improvement
- Music
- Participating in cooking contests and challenges to showcase culinary skills and creativity
- Baking
- Engaging in food photography and sharing culinary creations on social media
- Pilates
- Virtual Reality
Lakeah Jackson
Atlanta,GA
Summary
Adept at fostering customer satisfaction and streamlining service delivery, I excelled as a Cashier Trainer at Dominoes Pizza, where I significantly improved cashier performance and training efficiency. My expertise in POS system proficiency and my ability to motivate employees have been pivotal in enhancing operational productivity and maintaining high levels of cleanliness and workplace safety.
Overview
1
1
year of professional experience
Work History
Cashier Trainer
Dominoes Pizza
08.2021 - 02.2022
- Resolved customer issues and complaints to maintain a pleasant shopping experience.
- Monitored cashier performance to ensure accurate transactions and customer satisfaction.
- Provided feedback to cashiers to improve service and transaction speed.
- Trained new cashiers on register operations and customer service skills.
- Supported management in scheduling training sessions for new hires.
Food Runner
Top Golf
03.2021 - 07.2021
- Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
- Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
- Greeted customers and provided outstanding customer service.
- Collaborated with the kitchen staff to ensure accuracy of orders, minimizing order errors and complaints.
- Improved customer satisfaction by promptly delivering food orders to tables and maintaining communication with kitchen staff.
- Maintained clean and organized dining areas, contributing to a pleasant atmosphere for patrons.
- Assisted servers in attending to guests'' needs, ensuring a smooth service flow during peak hours.
- Reduced wait times by efficiently transporting completed orders from the kitchen to the appropriate tables.
- Adhered strictly to food safety guidelines while handling and transporting food items, protecting both guests and employees from potential health risks.
- Acted as a liaison between the kitchen, serving staff, and guests, ensuring clear communication for efficient service delivery.
- Received positive feedback from both guests and management for exceptional work performance and dedication to customer satisfaction.
- Promoted teamwork among front-of-house and back-of-house staff, fostering a positive work environment.
- Supported efficient restaurant operations by consistently restocking supplies as needed throughout shifts.
- Provided exceptional customer service by attentively listening to guests'' concerns and addressing them accordingly.
- Enhanced dining experience for patrons by promptly delivering food orders from kitchen to tables.
- Implemented feedback from customers and staff to improve service delivery processes.
- Ensured accurate order delivery to customers, fostering positive dining atmosphere.
- Supported waitstaff during peak hours, reducing wait times and improving service efficiency.
- Assisted in inventory management of dining supplies, ensuring availability and reducing waste.
- Ensured compliance with health and safety regulations during food handling and delivery.
- Increased customer satisfaction with quick and courteous food delivery.
- Collaborated with kitchen team to correct any order discrepancies, ensuring customer satisfaction.
- Maintained cleanliness and organization in dining area, contributing to inviting environment.
- Monitored dining area to anticipate customer needs, enhancing overall dining experience.
- Managed food presentation before delivery, ensuring all dishes met quality standards.
Education
Bachelor of Science - Biology
Clark Atlanta University
Atlanta, GA05-2026
Skills
- Patience and empathy
- Restocking shelves
- Workplace safety
- Cleanliness maintenance
- Cash handling expertise
- Stress tolerance
- Employee motivation
- Task delegation
- POS system proficiency
- Cashier coaching
- Upselling strategies
- Cashier training
- Customer assistance
- Work ethic and integrity
- Customer service
Interests
Timeline
Cashier Trainer
Dominoes Pizza
08.2021 - 02.2022
Food Runner
Top Golf
03.2021 - 07.2021
Bachelor of Science - Biology
Clark Atlanta University
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