Lakecia Bryant
Clarksdale
Summary
Proven Rehabilitation Assistant II with a track record of enhancing case management efficiency at the Mississippi Department of Rehabilitation Services. Expert in information systems and fostering professional development, I significantly improved service provider funding processes and consumer relations. Demonstrated accountability and customer service excellence, contributing to a positive workplace culture and streamlined operations.
Overview
3
3
years of professional experience
Work History
Rehabilitation Assistant II
Mississippi Department Of Rehabilitation Services
12.2023 - Current
- Perform caseload support services such as creating, maintaining, and reviewing technical case management forms and files for accuracy utilizing the electronic case management system.
- Prepares financial and statistical reports.
- Document and maintain appropriate business relationships with service providers, businesses, consumers and staff.
- Issue and pay all authorizations for purchase on consumers.
- Stands in as the liaison between the consumer and vendor to ensure the vendor is fully and properly funded for services rendered to consumers.
- Compiles data for reports either manually or electronically, collects, enter, and verify coding and consumer data in the automated case management system.
- Contributes to a positive workplace culture by fostering strong relationships with colleagues, supporting their professional growth, and collaborating effectively on shared tasks.
- Prepares correspondence to consumers and/or their families, vendors; other agencies concerning consumer status and progression.
Youth Court Administrative Assistant
Mississippi Department Of Human Services
06.2021 - 12.2023
- Managed time effectively while balancing multiple tasks including document translation, client interviews, and courtroom services.
- Entered juvenile chargers into the Mississippi Supreme Database System
- Strengthened community relations by assisting law enforcement agencies with juvenile charges during investigations and interviews.
- Assisted youth court judges in preparing case material and documents on juveniles scheduled court dates.
- Office duties such as answering the phone, faxing, typing, creating, and securely maintaining delinquent juvenile files.
Education
Bachelor of Science - Health Administration
University of Phoenix
Tempe, AZ10.2024
High School Diploma -
Coahoma Agricultural High School
Clarksdale, MS05.1994
Skills
Information systems
Accountability
Customer Service
Change Management
Professionalism
Professional Development
Timeline
Rehabilitation Assistant II
Mississippi Department Of Rehabilitation Services
12.2023 - Current
Youth Court Administrative Assistant
Mississippi Department Of Human Services
06.2021 - 12.2023
Bachelor of Science - Health Administration
University of Phoenix
High School Diploma -
Coahoma Agricultural High School