LaKecia Carter
Columbia,TN
Summary
Compassionate Certified Nursing Assistant with expertise in patient care, HIPAA compliance, and vital signs monitoring. Committed to enhancing patient comfort and safety through effective communication and safety protocols.
Overview
25
25
years of professional experience
Work History
Certified Nursing Assistant
National Healthcare Corp
Columbia, TN
09.2024 - Current
- Monitored vital signs and reported changes to nursing staff promptly.
- Collaborated with multidisciplinary teams to develop individualized care plans for patients.
- Assisted in daily patient care activities, ensuring comfort and safety for residents.
- Educated patients and families on health management and post-discharge care instructions.
- Implemented infection control protocols to maintain a safe environment for patients and staff.
- Trained new nursing assistants on best practices in patient care and facility procedures.
- Enhanced patient mobility through assistance with exercises and physical therapy routines.
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and well-being.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and tooth brushing.
- Built rapport with patients and families, providing emotional support during difficult times.
- Served as an advocate for each patient's needs during shift handoffs or interdisciplinary conferences with other healthcare professionals.
- Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
- Prevented pressure ulcers development through frequent turning, repositioning of patients, and diligent skin assessments.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Conducted regular rounds to monitor patients' physical and mental status throughout shifts.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- Performed accurate documentation of patient information according to established protocols for record-keeping purposes.
Cosmetologist
Legacy Styling Salon (Co Owner)
Columbia, TN
01.2002 - 01.2019
- Developed customized beauty treatments enhancing client satisfaction and loyalty.
- Implemented effective marketing strategies to boost clientele engagement and retention.
- Mentored junior stylists on advanced techniques and customer service excellence.
- Streamlined salon operations, improving workflow efficiency and service delivery.
- Trained staff on latest styling trends and product knowledge for enhanced service offerings.
- Oversaw inventory management, ensuring optimal stock levels of products and supplies.
- Cultivated strong relationships with clients, resulting in repeat business and referrals.
- Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
- Demonstrated a high level of customer service to increase retention and satisfaction.
- Processed payments, entering sales in register for prompt customer service.
National Certified Medical Assistant
Pathgroup Labs
Nashville, TN
01.2016 - 07.2016
- Administered patient care procedures, ensuring compliance with safety and regulatory standards.
- Coordinated patient scheduling and follow-ups, optimizing clinic workflow and appointment management.
- Assisted in laboratory tests and procedures, maintaining accuracy and precision in sample handling.
- Implemented quality control measures, enhancing efficiency of laboratory processes and outcomes.
- Maintained strict compliance with HIPAA regulations to protect patient privacy and ensure confidentiality of sensitive information.
- Promoted health education by creating informative materials on common medical conditions and preventive measures for distribution to patients.
- Facilitated seamless communication between patients, healthcare providers, and insurance companies by acting as a liaison.
Credit Manager
Bestway Rent To Own
Columbia, TN
04.2013 - 01.2015
- Analyzed customer creditworthiness using financial reports and payment histories.
- Developed credit policies to enhance risk assessment and approval processes.
- Managed collections efforts, reducing delinquency rates through targeted follow-ups.
- Collaborated with sales teams to align credit decisions with business objectives.
- Trained team members on credit evaluation techniques and compliance standards.
- Conducted regular audits of credit files to ensure adherence to company policies.
National Certified Pharmacy Technician
Walgreens
01.2006 - 03.2006
- Processed prescription orders accurately and efficiently to ensure timely patient care.
- Assisted pharmacists in counseling patients on medication usage, side effects, and safety information.
- Managed medication inventory, reducing stock discrepancies through regular audits and checks.
- Trained new pharmacy technicians on operational procedures and customer service best practices.
- Maintained compliance with federal and state regulations regarding medication dispensing and storage.
Education
Medical Assistant - Medical Assistant
MedVance Institute
Nashville, TN01-2009
Skills
- Direct patient care
- Patient care
- Team collaboration
- Basic life support
- Safety precautions
- HIPAA compliance
- Electronic charting
- Medical terminology
- Reliable team player
- Bedside manner
Timeline
Certified Nursing Assistant
National Healthcare Corp
09.2024 - Current
National Certified Medical Assistant
Pathgroup Labs
01.2016 - 07.2016
Credit Manager
Bestway Rent To Own
04.2013 - 01.2015
National Certified Pharmacy Technician
Walgreens
01.2006 - 03.2006
Cosmetologist
Legacy Styling Salon (Co Owner)
01.2002 - 01.2019
Medical Assistant - Medical Assistant
MedVance Institute
CNA of the Year 2026
Honored for exceptional care of patients.