Lakeela Routt
Atlanta,GA
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Proficient with customer service, multitasking and time management abilities. Devoted to giving every patient a positive and memorable experience.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Clinical Esthetician
Lashá Cosmetics and Aesthetics
Fayetteville, GA
07.2023 - Current
- Conducted consultations with clients to determine their individual needs and goals.
- Maintained records of treatment plans and progress notes for each client.
- Ensured cleanliness of work area before, during, and after service delivery.
- Utilized knowledge of anatomy and physiology when providing services or recommending products.
- Inspected equipment prior to use to ensure safety standards were met.
- Collected payments from clients at end of service delivery.
- Executed administrative tasks such as booking appointments, ordering supplies.
- Adhered strictly to all health regulations set forth by state board guidelines.
- Collaborated with medical professionals regarding referrals for advanced treatments.
- Greeted guests warmly while maintaining a professional demeanor.
- Provided exceptional customer service throughout entire spa experience.
- Facilitated team meetings with other staff members on a regular basis.
- Set up patient rooms and sterilized equipment.
- Maintained rigorous standards of sanitation and sterilization as directed by law and spa's policies and procedures.
- Answered multi-line phone, returned clients calls and scheduled appointments.
- Assisted with operational activities such as inventory control, loss prevention and compliance.
Administrative Coordinator
Bright Start School And Daycare
Manteca, CA
12.2021 - 05.2023
- Organized and maintained filing systems for sensitive documents.
- Answered phones and routed calls to appropriate personnel.
- Maintained calendars for multiple directors.
- Greeted visitors in a courteous manner and directed them to the appropriate office or person.
- Developed and implemented policies and procedures for daycare staff.
- Assisted in the development of individual education plans for each child.
- Maintained accurate records of student attendance, behavior, academic performance, health information, and other related data.
- Created a safe learning environment that was conducive to positive social interaction among students.
- Ensured compliance with all state regulations regarding childcare centers.
- Collaborated with parents to address any concerns about their child's progress or behavior at school.
- Reviewed incident reports related to injuries or discipline problems in the daycare center.
- Implemented new programs designed to enhance the overall quality of the daycare center's services.
- Interacted with local schools, community organizations, government agencies., regarding resources available for families with young children.
- Established and enforced modern educational standards to support student needs.
Education
Master Aesthetician
California College of Barber And Cosmoto
Stockton, CA08-2021
Sierra High School
Manteca, CA05-2017
Skills
- Professional Demeanor
- Customer Service
- Administrative Support
- Documentation And Reporting
- Organization skills
- Multitasking and prioritization
- Time Management
- Multi-line telephone skills
- Performance Improvement
- Verbal and written communication
- Scheduling
- Client Intakes
- Sanitation and sterilization
- Relationship Building
Certification
- Multi-State Esthetician License
- BLS Certified
- Barbicide Sterilization Certification
Timeline
Clinical Esthetician
Lashá Cosmetics and Aesthetics
07.2023 - Current
Administrative Coordinator
Bright Start School And Daycare
12.2021 - 05.2023
Master Aesthetician
California College of Barber And Cosmoto
Sierra High School
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