Lakeesha Johnson
Chicago
Summary
Experienced professional dedicated to providing excellent service and meeting business goals. Proven ability to solve problems and drive results through clear communication. I have a strong focus on building positive client relationships and improving operations for a better customer experience. Eager to use my skillset in a fast-paced environment to help with organizational success.
Overview
21
21
years of professional experience
Work History
Crossing Guard/Records Clerk
City of Chicago
Chicago, IL
09.2005 - Current
- Manage traffic flow and directed vehicles to prioritize and ensure safety of school children and pedestrians at designated intersections.
- Monitored assigned posts for traffic signal malfunctions and construction developments to maintain safe conditions.
- Enforced city traffic laws by issuing citations for violations, promoting adherence to regulations.
- Monitored assigned posts for traffic signal malfunctions and construction developments
- Ensured accurate processing and upkeep of police accident reports to uphold departmental standards.
- Implemented filing systems that improved document retrieval speed and organization.
Brand Ambassador
IDEAL
Chicago, IL
04.2017 - 03.2020
- Developed promotional strategies to enhance brand visibility and market penetration.
- Trained and mentored new ambassadors on effective communication and sales techniques.
- Educated consumers about product benefits, leading to increased interest and sales conversions.
- Boosted sales through effective collaboration with store staff to promote products in high-traffic areas.
Laborer
Chicago Park District
Chicago, IL
05.2011 - 09.2015
- Instructed new laborers on safety protocols and operational procedures, enhancing workplace safety and ensuring project readiness.
- Implemented process improvements that streamlined operations within the team.
- Instructed new laborers on safety protocols, operational procedures, and special project requirements to enhance workplace safety and efficiency.
- Operated heavy machinery to complete landscaping tasks efficiently and maintain safety standards.
- Facilitated efficient movement of materials to and from storage and production areas to support operational workflows.
Education
GED -
Kennedy King/Urban Youth
Chicago, IL05-1999
Skills
- Traffic management
- Public safety
- Emergency response
- Record management
- Data organization
- Customer engagement
Timeline
Brand Ambassador
IDEAL
04.2017 - 03.2020
Laborer
Chicago Park District
05.2011 - 09.2015
Crossing Guard/Records Clerk
City of Chicago
09.2005 - Current
GED -
Kennedy King/Urban Youth