My interest are mainly in the medical field, my goal is to become a pediatrician because I love dealing with kids and caring for them
Lakeisa Armstrong
Las Vegas,NV
Summary
Dynamic and results-driven professional with experience at Ttec, excelling in insurance underwriting and regulatory compliance. Proven ability to enhance customer service and optimize sales strategies, achieving significant sales targets. Adept at building strong client relationships while ensuring compliance and safety in diverse environments. Committed to promoting quality of life and independence for clients.
Overview
6
6
years of professional experience
Work History
In-Home Healthcare Insurance Agent
Ttec (TeleTech) - HealthCare Solutions
02.2023 - 12.2023
- Prepared and reviewed insurance applications to verify compliance with regulations.
- Maintained high standards of customer service by building relationships with clients.
- Worked closely with other team members to optimize sales strategies and achieve regional goals.
- Cross-sold insurance products to existing clients to reach sales targets.
Security Officer
Allied Universal Security Services
03.2018 - 05.2021
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Caregiver
Right at Home
08.2017 - 03.2019
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
Education
High School Diploma -
Zupanic High
Rialto, CA05-2015
Skills
- Insurance underwriting
- Regulatory compliance
- Sales strategies
- Customer service
Interests
Timeline
In-Home Healthcare Insurance Agent
Ttec (TeleTech) - HealthCare Solutions
02.2023 - 12.2023
Security Officer
Allied Universal Security Services
03.2018 - 05.2021
Caregiver
Right at Home
08.2017 - 03.2019
High School Diploma -
Zupanic High
Similar Profiles
Alicia BrewtonAlicia Brewton
Health Insurance Agent at Ttec (TeleTech) - HealthCare SolutionsHealth Insurance Agent at Ttec (TeleTech) - HealthCare Solutions
Angel BrownAngel Brown
Customer Service Representative at Ttec (TeleTech) - HealthCare SolutionsCustomer Service Representative at Ttec (TeleTech) - HealthCare Solutions
James MingleJames Mingle
Webtech Website Support -UHC at Ttec (TeleTech) - HealthCare SolutionsWebtech Website Support -UHC at Ttec (TeleTech) - HealthCare Solutions
Shakeyda LawrenceShakeyda Lawrence
Healthcare Customer Service Representative at Ttec (TeleTech) - HealthCare SolutionsHealthcare Customer Service Representative at Ttec (TeleTech) - HealthCare Solutions
Shauna HallahanShauna Hallahan
Paralegal at Fuller Law PracticeParalegal at Fuller Law Practice