Lakeisha Bankhead
Boligee,AL
Summary
Dynamic Printer Technician at WestRock with expertise in quality control processes and team collaboration. Achieved high customer satisfaction through timely, high-quality print deliveries. Proven ability to train and empower team members while implementing efficient workflows, enhancing productivity, and maintaining a clean, organized workspace. Skilled in print production planning and graphic design.
Experienced with maintaining accurate records and handling various office tasks efficiently. Utilizes strong organizational skills and attention to detail to manage daily administrative duties. Knowledge of office software and document management systems, ensuring effective support for team operations.
Professional leader ready to drive team success and exceed objectives. Proven track record in team collaboration, strategic planning, and problem-solving. Known for strong communication skills, adaptability, and reliability. Equipped to foster productive and positive work environment while meeting changing demands.
Overview
7
7
years of professional experience
Work History
Printer Tech
WestRock
Eutaw, AL
08.2022 - 03.2025
- Maintained a clean, organized workspace for efficient operation of all printing tasks.
- Performed preventative maintenance on printers, ensuring optimal performance and reduced repair costs.
- Trained new employees in proper use of equipment, safety procedures, and company policies.
- Continuously updated knowledge of industry trends, new technologies, and best practices to maintain competitive edge as a skilled printer professional.
- Troubleshot technical issues efficiently to minimize delays in project completion times.
- Improved customer satisfaction by delivering high-quality prints within tight deadlines.
- Ensured accurate billing by tracking completed jobs and materials used for each project.
Team Leader
Walmart
Demopolis, AL
03.2019 - 08.2022
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
- Enhanced team productivity by implementing efficient work processes and regularly reviewing performance metrics.
- Assisted in recruitment to build team of top performers.
- Led cross-functional teams to execute projects on time, within budget, and with high-quality outcomes.
Registration Clerk
Woodhaven Manor Nursing Home
Demopolis, AL
12.2017 - 03.2019
- Completed registration paperwork, verifying accurate patient information.
- Answered patient questions and inquiries regarding registration process and documentation.
- Provided training to new registration clerks on policies, procedures, and best practices for maintaining an efficient workflow within the department.
- Managed high call volumes while accurately scheduling appointments and directing calls to appropriate departments as needed.
- Coordinated scheduling for patient follow-up appointments in accordance with physician requests.
- Entered patient information into payment system accurately for billing purposes.
Education
High School Diploma -
Greeene County High
Eutaw, AL05.2017
Skills
- Quality control processes
- Team oversight
- Team collaboration and communication
- Print production planning
- Graphic design
Timeline
Printer Tech
WestRock
08.2022 - 03.2025
Team Leader
Walmart
03.2019 - 08.2022
Registration Clerk
Woodhaven Manor Nursing Home
12.2017 - 03.2019
High School Diploma -
Greeene County High