Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lakeisha Demerson

Missouri City,TX

Summary

Efficient Scan Clerk known for productivity and ability to complete tasks swiftly. Possess specialized skills in document management, data entry accuracy, and advanced scanning technology usage. Excel in time management, organizational abilities, and problem-solving, ensuring smooth workflow and optimal document processing efficiency.

Overview

15
15
years of professional experience
2012
2012
years of post-secondary education

Work History

Scanning Clerk

Grm Document Management/SpectraX
Houston, TX
06.2021 - 06.2024
  • Executed document scanning and imaging tasks, ensuring high accuracy and quality standards.
  • Conducted quality checks on scanned materials, implementing necessary adjustments for clarity.
  • Managed large format scanning operations to accommodate diverse document types.
  • Organized and maintained electronic documents for efficient retrieval and access.
  • Operated high-speed scanning equipment for effective digital document conversion.
  • Maintained comprehensive records of scanned documents to facilitate easy access.
  • Verified clarity and legibility of scanned images before archiving or storage.

Assembly Production Operator

Randstad at Alcon
Houston, TX
11.2020 - 04.2021

The assembly of medical devices for eye care surgery.

  • Operated assembly line equipment to assemble eye care products efficiently.
  • Maintained medical equipment and ensured compliance with safety protocols.

Call Center Customer Service Representative

Innovative consultants
Houston, TX
09.2009 - 11.2020
  • Provided product information and answered customer inquiries promptly.
  • Resolved customer complaints and issues with professionalism and empathy.
  • Participated in team meetings to discuss sales strategies and improve performance.
  • Answered customer inquiries regarding product features, availability, and pricing.
  • Assessed customer needs to recommend appropriate products or services.
  • Consulted with customers regarding needs and addressed concerns.
  • Gave customers quotes based on potential sales.
  • Delivered fast, friendly, and knowledgeable service for routine questions and service complaints.
  • Adhered to company policies and procedures when dealing with customers.
  • Maintained an accurate database of customer information including contact details, purchase history, and preferences.

Education

GED
Houston , Tx

Some College (No Degree) - Health Sciences

Houston Community College
Houston, TX

Skills

  • Document scanning
  • Quality control
  • Electronic document management
  • Large format scanning
  • Customer service
  • Proficient in document management and imaging software
  • Ability to work well in a team or independently
  • Sales

Timeline

Scanning Clerk

Grm Document Management/SpectraX
06.2021 - 06.2024

Assembly Production Operator

Randstad at Alcon
11.2020 - 04.2021

Call Center Customer Service Representative

Innovative consultants
09.2009 - 11.2020

GED

Some College (No Degree) - Health Sciences

Houston Community College
Lakeisha Demerson