Summary
Overview
Work History
Education
Skills
Certification
Personal Information
Timeline
Generic

LAKEISHA GRUNDY

Las Vegas,NV

Summary

Resourceful Travel Consultant passionate about providing dream experiences in leisure travel. Strong research background and love of all things travel. Extensive career in hospitality working with clients pursuing unique vacation adventures.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Driver

Uber
10.2023 - Current
  • Transportation Service Provider
  • Customer Service Professional
  • Road Safety
  • Time Management

Video Surveillance Technician

Blue Eye Corporation
03.2023 - 09.2023
  • Technical Proficiency
  • Compliance and Regulations
  • Documentation
  • Customer Interaction
  • Troubleshooting
  • Video Surveillance

Shift Leader

FPK Security and Investigations
01.2022 - 01.2023
  • Vehicle Patrol
  • Alarm System Response
  • Event Security
  • Crowd Control
  • Emergency Response
  • HOA Response

ASSET PROTECTION ASSOCIATE

WAL-MART STORES INC
10.2018 - 02.2022
  • Security and Surveillance
  • Shrink Prevention
  • Manage internal and external theft and inventory losses
  • Conduct Interviews and investigations

Travel Consultant

Pinnacle Travel Services LLC
07.2016 - 10.2018
  • Handle high volume calls for Corporate, Leisure and Business Travel
  • Provide Excellent Customer service (Phone and Internet
  • Process airport, hotel, limo and cruise reservations Domestic and International
  • Extensive data entry (40wpm)
  • Credit card transactions averaging 3,000,000 a year
  • Travel References (Refer and educate customer on tourist attractions at preferred destination)

​Travel Agent

Cheap Tickets Inc
02.2013 - 07.2016
  • Arranged travel accommodations for groups, couples, executives, and special needs clients.
  • Designed personalized vacation experiences based on thorough understanding of each client''s interests, budget constraints, and desired outcomes.
  • Increased client satisfaction by creating customized travel itineraries tailored to individual preferences and needs.
  • Provided exceptional customer service by promptly addressing concerns and resolving issues, leading to positive reviews and recommendations from satisfied clients.
  • Followed up with customers to increase customer service with travel plans.

Education

Associate's degree - Audio Engineering

Los Angeles Film School
Hollywood, CA
02.2018

Skills

  • Strong communication Skills
  • Hotel Accommodations
  • Itineraries
  • Global Travel Experience
  • Supervising Experience
  • Shift Management
  • Conflict Management
  • Interviewing
  • Leadership
  • Driving
  • Basic math
  • Travel Arrangements

Certification

Driver's License

Personal Information

Work Permit: Authorized to work in the US for any employer

Timeline

Driver

Uber
10.2023 - Current

Video Surveillance Technician

Blue Eye Corporation
03.2023 - 09.2023

Shift Leader

FPK Security and Investigations
01.2022 - 01.2023

ASSET PROTECTION ASSOCIATE

WAL-MART STORES INC
10.2018 - 02.2022

Travel Consultant

Pinnacle Travel Services LLC
07.2016 - 10.2018

​Travel Agent

Cheap Tickets Inc
02.2013 - 07.2016

Associate's degree - Audio Engineering

Los Angeles Film School

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LAKEISHA GRUNDY