Lakeisha Hudson
Saint Louis,MO
Summary
Proactive counter person with experience in providing exceptional customer service and supporting team operations. Skilled in problem-solving and time management, effectively addressing customer inquiries and collaborating to meet project deadlines and quality standards.
Overview
1
1
Certification
7
7
years of professional experience
Work History
General Laborer
Instawork
St Louis, MO
12.2024 - Current
- Operated various hand and power tools to complete assigned tasks efficiently.
- Assisted in loading and unloading materials, maintaining workflow consistency.
- Followed safety protocols to ensure a secure working environment for team members.
- Collaborated with team members to meet project deadlines and quality standards.
- Maintained cleanliness and organization of work areas to enhance productivity.
- Adapted quickly to changing tasks and priorities in fast-paced environments.
- Supported inventory management by accurately tracking supplies and materials used.
- Assisted team members with tasks that require group effort.
- Completed tasks efficiently for timely project completion within set deadlines.
- Notified supervisors of defective equipment or material.
- Increased productivity with effective communication and collaboration among team members.
- Adapted quickly to new tasks or changes in project scope, demonstrating flexibility in skillset and problem-solving abilities.
Counter Person
Instawork
St Louis, MO
12.2024 - Current
- Provided exceptional customer service, addressing inquiries and resolving issues effectively.
- Processed orders accurately using point-of-sale systems and maintained inventory levels.
- Collaborated with team members to ensure efficient workflow during peak hours.
- Assisted in training new staff on operational procedures and best practices.
- Maintained cleanliness and organization of work area to enhance customer experience.
- Adapted quickly to changing demands while ensuring consistent service quality.
- Implemented suggestions for process improvements, enhancing overall operational efficiency.
- Handled cash transactions with accuracy, following company policies and procedures.
- Handled high-pressure situations calmly, addressing customer concerns efficiently while managing multiple tasks simultaneously.
- Fostered positive relationships with regular clientele by remembering their preferences along with their names.
- Performed daily opening/closing procedures diligently so as not to miss any important steps.
- Restocked counter displays periodically throughout the day, maintaining an appealing presentation for customers.
- Maintained a clean and organized work environment, ensuring safety and hygiene standards were met.
- Processed both cash and card purchases and returns.
- Supported store promotions by effectively communicating deals and specials to customers.
- Adhered to company policies consistently, ensuring compliance with food safety regulations and ethical practices in the workplace.
Driver
Bluecrew
St Louis, MO
05.2019 - Current
- Operated delivery vehicles safely and efficiently within designated routes.
- Maintained accurate logs of deliveries and vehicle inspections.
- Communicated effectively with dispatch to ensure timely pickups and drop-offs.
- Assisted in loading and unloading cargo to optimize transport processes.
- Adhered to safety regulations and company policies during all driving activities.
- Conducted routine vehicle maintenance checks to ensure operational readiness.
- Collaborated with team members to enhance delivery efficiency and resolve issues promptly.
- Followed all relevant traffic laws and safety regulations.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Participated in safety training and workshops, applying learned techniques to daily driving practices.
- Drove safely in various weather and road conditions to avoid accidents.
- Minimized liability by consistently following road rules when driving.
General Laborer
Bluecrew
St Louis, MO
05.2019 - Current
- Conducted routine equipment checks to ensure proper functioning and safety compliance.
- Performed quality checks on products and materials to identify any defects.
- Efficiently loaded and unloaded trucks with necessary materials for each project phase while adhering to proper lifting techniques.
- Improved worksite safety by consistently adhering to established protocols and regulations.
- Followed instructions and safety protocols while operating machinery and equipment.
Busser/Server
Mozay Catering
St Louis, MO
07.2024 - 12.2024
- Supported dining operations by efficiently clearing and resetting tables for incoming guests.
- Collaborated with kitchen staff to ensure timely delivery of food and beverage items.
- Maintained cleanliness and organization of dining area, enhancing guest experiences.
- Assisted in inventory management by restocking supplies as needed throughout shifts.
- Implemented improved workflow processes during peak service times to enhance team performance.
- Monitored guest needs proactively, ensuring prompt attention to requests and feedback.
- Reset and cleaned tables quickly to prepare for new customers.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Completed side work duties, ensuring that all necessary supplies were stocked for shift success.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Enhanced customer satisfaction by maintaining a clean and organized dining area.
- Maintained high levels of cleanliness throughout shifts, contributing to overall restaurant presentation.
- Reduced wait times for tables by quickly clearing and resetting them after guests departed.
- Organized and cleaned assigned sections by sanitizing and cleaning table, counter, and kitchen surfaces.
- Anticipated server needs, proactively refilling water glasses and removing empty plates from tables.
- Assisted servers in providing efficient service for improved guest experiences.
- Supported team members with additional tasks, promoting a positive work environment.
- Helped manage operations of restaurants by cleaning up spills and other messes quickly to minimize hazards.
- Worked well in diverse team settings by partnering with others to complete tasks.
- Refilled drinks and provided extra napkins and silverware to go extra mile in serving customers.
- Demonstrated attention to detail when setting tables according to restaurant standards.
- Delivered smooth and timely service to customers by offering additional silverware, extra napkins, and cleaning spills.
- Delivered exceptional service by remaining attentive to guests'' needs without being intrusive.
- Displayed excellent time management skills while balancing multiple tasks simultaneously.
- Elevated guest experience through consistent table maintenance, including crumb sweeping and resetting silverware as needed.
- Respected guest privacy by discreetly clearing dishes without interrupting conversations.
- Ensured timely food delivery by promptly bringing out dishes from the kitchen.
- Streamlined communication between kitchen and serving staff to enhance overall efficiency during busy periods.
- Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
- Improved waste management practices by effectively sorting and disposing of trash and recycling materials.
- Assisted in inventory management, ensuring adequate supplies of cleaning materials and tableware were available.
- Facilitated positive dining experience, greeting guests warmly and assisting with seating arrangements when necessary.
Home Health Caregiver
AccuCare Home Healthcare
St Louis, MO
05.2021 - 04.2024
Education
No Degree - Business Administration
Southern Illinois University, Edwardsville
Edwardsville, ILSkills
- Heavy lifting
- Problem-solving
- Time management
- Attention to detail
- Team collaboration
- Safety procedures
- Organization
- Debris and trash removal
- Hand and power tools
- Quality control
- State Driver's license
- Regulations compliance
- Equipment management
- Traffic control
- Loading and unloading
- Verbal and written communication
- Site preparation
- Task prioritization
- Punctuality and reliability
- Safety protocol
- Janitorial tasks
- Willingness to learn
- Job site cleanup
- Punctual and reliable
- Safety awareness
- Customer service
- Job site safety
- Material handling
- Repetitive work
- Hand-eye coordination
- Clean driving record
- Trash collection
- Safe vehicle operation
Certification
Food handler, Alcohol, CPR/First Aid
Timeline
General Laborer
Instawork
12.2024 - Current
Counter Person
Instawork
12.2024 - Current
Busser/Server
Mozay Catering
07.2024 - 12.2024
Home Health Caregiver
AccuCare Home Healthcare
05.2021 - 04.2024
Driver
Bluecrew
05.2019 - Current
General Laborer
Bluecrew
05.2019 - Current
No Degree - Business Administration
Southern Illinois University, Edwardsville