Lakeisha James
NAPA Auto Parts
Houston,TX
1
Language
4
Certifications
15
years of professional experience
Looking to achieve something in life
I am a very well educated woman, who is responsible, on task, and delivers high standards in all aspects of work!
Authorized to work in the US for any employer
Work History
Parts Specialist/Delivery Driver
1 Year- Assisting customers and Commercial companies and providing them the best customer service and make sure they receive the right part for they car. And making deliveries to the shops.
Parts Sales Manager/Commerical Driver
4 Years 7 Months- Supervised floor sales
- Supervised cashiers and register transactions
- Identified sales opportunities and acted on leads
- Answered product and service related questions
- Generated sales reports
- Managed customer escalations
- Confirmed emails
- Provided outstanding customer service
- Stocked items and inventory
- Driver For Commercial
- Delivery parts to mechanic shops
- Picking up parts from other stores
Key Holder/Assistant Manager
1 Year 5 Months- Greet customer's and determined their needs and wants. Discussed type, quality and Number of merchandise required for purchase. Answer customer's queries and concerns, prepared sales contracts and payment through cash, checks and credit cards. Recommended merchandise based of individual requirements. Advised customers on utilization and care of merchandise Keep store clean and neat.
- Open and closing the store, doing returns and exchanges, deposits, open and closeout managing money and register and assisting customers with merchandise and scan in shipment.
2nd Assistant Manager
2 Years 1 Month- Ensure high levels of customer satisfaction through excellent sales service
- Assess customers needs and provide assistance and information on product features
- Welcome customers to the store and answer their queries
- Follow and achieve department’s sales goals on a monthly, quarterly and yearly basis
Assembly Operator
2 Years- Work as part of a team having responsibility for assembling an entire product. Team assemblers can perform all tasks conducted by the team in the assembly process and rotate through all or most of them rather than being assigned to a specific task on a permanent basis.
- Responsibilities
- Accomplishments
- I learn how to build computer parts
Crew Member
1 Year 7 Months- Preparing and serving food, operating kitchen equipment, ringing up sales, and making sheet outs and dough. And good customer's service skills and greeting customer's with a good attitude.
Manufacturing Associate
1 Year 3 Months- Assembles small components to build servers of many different configurations. Verify proper components are received per order pick list prior to build. Scan all components into the manufacturing shop floor system to ensure proper parts and inventory.
Security Guard
2 Years 1 Month- Guarding The Cruise Ships At The Port Of Galveston.
- Responsibilities
- Accomplishments
- It was a new experience for me.
Education
Diploma - Web Design
College Diploma - Computer Support Technician
High school diploma - CNA
Skills
Sales (8 years)
Customer Service (10+ years)
Inventory (8 years)
Retail (8 years)
Security (2 years)
Assistant Manager Experience (2 years)
Delivery Driver Experience (6 years)
Manufacturing (2 years)
Packaging (6 years)
Shipping & Receiving (8 years)
Leadership Experience (8 years)
Management (8 years)
Adobe Illustrator (1 year)
Graphic Design (1 year)
Adobe InDesign (Less than 1 year)
Adobe Photoshop (1 year)
Typography (1 year)
Web Design (1 year)
Leadership (8 years)
Sales management (7 years)
Cash handling (10+ years)
Retail sales (8 years)
Merchandising (8 years)
Certification
Class C, State: TX
Personal Information
- Title: Looking to achieve something in life
- Gender: Woman
- Driving License: Class C
- Work Permit: Authorized to work in the US for any employer
Languages
English - Expert
Awards
The National Society Of Leadership and Success, February 2024, The NSLS is a organization that provides a life-changing leadership programs that helps students achieve personal growth, career success, and empowers them to have a positive impact in their communities.
Timeline
Parts Specialist/Delivery Driver
NAPA Auto Parts
09.2023 - 09.2024Read More
Parts Sales Manager/Commerical Driver
AutoZone Inc
04.2019 - 11.2023Read More
Key Holder/Assistant Manager
SHOE SHOW INC
10.2017 - 03.2019Read More
2nd Assistant Manager
Citi Trends
09.2015 - 10.2017Read More
Crew Member
Little Caesars
09.2013 - 04.2015Read More
Assembly Operator
United Plastic Group
08.2013 - 08.2015Read More
Manufacturing Associate
Hewlett Packard
05.2012 - 08.2013Read More
Security Guard
McRoberts Martitime Protective Service
03.2010 - 04.2012Read More
Gary Job Corps
High school diploma from CNA
Read More
Texas School Of Business
College Diploma from Computer Support Technician
Read More
DeVry University
Diploma from Web Design
Read More