Lakeisha Paige
Saint Petersburg
Summary
Licensed Practical Nurse with 5+ years of experience in medication administration and patient care, known for innovative approaches to enhancing healthcare delivery. Demonstrates a strong ability to collaborate with interdisciplinary teams, optimizing patient outcomes through meticulous documentation and process improvement. Passionate about advancing healthcare practices and committed to fostering a supportive environment for both patients and staff.
Overview
6
6
years of professional experience
Work History
LPN
Sabal Palms Health Care Center
09.2025 - Current
- Administered medications and treatments as prescribed by physicians.
- Monitored patient vital signs and reported changes to nursing staff.
- Assisted in developing and implementing individualized care plans.
- Educated patients and families on health maintenance and disease prevention.
- Collaborated with multidisciplinary teams to enhance patient care delivery.
- Documented patient progress accurately in electronic health records.
- Assisted with admissions, appointments, transfers, and discharges.
CNA/ Medtech
Westminster Palm
02.2024 - 09.2025
- Assisted patients with daily living activities, ensuring comfort and safety.
- Monitored vital signs, documenting changes to inform nursing staff of patient conditions.
- Implemented infection control protocols, maintaining a clean and safe environment for residents.
- Trained new CNAs on best practices for patient care and facility procedures.
- Collaborated with multidisciplinary teams to develop individualized care plans for residents.
- Reported changes in patient behavior or condition to nursing staff promptly and accurately.
- Maintained accurate records of patient care tasks and interventions in electronic health systems.
PCT
HCA
03.2022 - 10.2022
- Monitored patient vital signs and reported changes to nursing staff.
- Assisted with daily living activities, enhancing patient comfort and independence.
- Maintained cleanliness and organization of patient care areas, ensuring safety standards.
- Collaborated with healthcare teams to develop effective patient care plans.
- Provided emotional support to patients and families during challenging situations.
- Documented patient information accurately in electronic health records systems.
Customer service Rep
Advanced Call Center
01.2020 - 05.2020
- Handled customer inquiries via phone and email, resolving issues efficiently and improving satisfaction.
- Achieved a 95% customer satisfaction rate by effectively addressing concerns and providing solutions.
- Utilized CRM software to track and manage customer interactions, ensuring timely follow-ups.
- Collaborated with team members to develop best practices for handling complex customer issues.
- Reduced average call handling time by 20%, enhancing overall call center productivity.
- Developed strong relationships with customers, enhancing trust and loyalty through attentive service and proactive communication.
Education
LPN -
Galen College of Nursing-Tampa Bay
Saint Petersburg06.2025
Highschool - undefined
Boca Ciega Highschool
Gulfport, FL05.2017
Skills
- Patient Care
- Medication Administration
- Documentation
- Team Collaboration
- Process Improvement
- Customer Service
Accomplishments
- Administered medications with precision, ensuring patient safety and optimal health outcomes.
- Collaborated effectively with healthcare teams to enhance patient care and streamline processes.
- Maintained accurate patient records, ensuring seamless communication and continuity of care.
- Implemented efficient medication protocols, significantly reducing errors and improving service delivery.
- Offered empathetic patient support, addressing concerns and providing medication education.
- Reduced average call handling time by 20%, enhancing overall call center productivity.
- Developed strong relationships with customers, enhancing trust and loyalty through attentive service and proactive communication.
Timeline
LPN
Sabal Palms Health Care Center
09.2025 - Current
CNA/ Medtech
Westminster Palm
02.2024 - 09.2025
PCT
HCA
03.2022 - 10.2022
Customer service Rep
Advanced Call Center
01.2020 - 05.2020
Highschool - undefined
Boca Ciega Highschool
LPN -
Galen College of Nursing-Tampa Bay
Personal Information
Title: LPN