Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Lakeisha Ransom

Jackson,MS

Summary

Competent Phlebotomy Technician with 2 years of experience working in high-volume, fast-paced clinical settings. Highly knowledgeable in routine blood drawing procedures and using vacutainer tubes, tourniquets, syringes, butterfly needles and straight needles. Committed to maintaining highest quality standards when collecting, labeling and processing samples and specimens. Attentive and compassionate professional with calm and organized approach to emergency response needs. Facilitates field triage and critical interventions to address severe injury and illness. Established care plan and carries out in-field care to stabilize patients for transport. Dedicated professional bringing several years of excellent performance in medical roles. Offers unwavering work ethic and dedication to patient care. Industrious and focused on continuous professional development.

Overview

11
11
years of professional experience
1
1
Certification

Work History

EMT-Basic

AMR
Jackson, MS
05.2024 - Current
  • Loaded stretchers onto ambulances according to safety protocols and secured them properly before transport.
  • Collaborated with team members and other first responders, ensuring consistent communication to maintain order and efficient care delivery.
  • Decontaminated ambulance's interior after exposure to contagious disease to prevent transmission.
  • Communicated with dispatchers or treatment center personnel to exchange information and arrange patient intake.
  • Developed strong rapport with other medical professionals to foster quality and efficient patient care.
  • Documented calls in reports detailing incident type and course of treatment.
  • Reviewed inventory levels prior to shift and restocked ambulance to prepare for service.
  • Administered first aid treatment or life support in prehospital settings.
  • Asked patients questions about over-the-counter medications, prescriptions and illicit drug activity to identify side effects or signs of overdose.
  • Evaluated patients at accident scenes to screen, assess and treat significant injuries.
  • Documented patient information, condition and treatment while protecting confidentiality and patient rights.
  • Observed and assessed incident scenes to maintain safety of first responders.
  • Remained level-headed and proactive during emergency situations.
  • Determined nature and extent of injury or medical condition to establish priorities for emergency care.
  • Assessed scene upon arrival for possible hazards or dangerous situations.
  • Performed CPR and used defibrillator on cardiac patients.
  • Assessed emergency situations and prioritized medical care for patients.
  • Managed airway maintenance, oxygen delivery and suctioning procedures.
  • Interviewed patients to obtain medical history and details on current issues.
  • Participated in continuing education programs to stay current on best practices in EMS care.
  • Cleaned and sanitized ambulance and supplies between calls.
  • Documented patient condition and treatment to facilitate plan of care.
  • Calmed patients by carefully explaining each step and remaining composed.
  • Monitored and replenished ambulance supplies, maintaining well-stocked inventory and properly functioning equipment.
  • Immobilized patients for transport using backboard or other spinal mobilization.
  • Explained medical terminology in non-complex terms o patients.
  • Coordinated with other EMTs on scene to ensure safe and efficient patient transport.
  • Transported patients safely to minimize discomfort and prevent further injury.
  • Explained to conscious patients steps involved for medical evaluations and need for possible hospital transport.
  • Evaluated patients' medical status and monitored vital signs during transit.
  • Took vital signs and blood pressure to observe patient's condition and prepare appropriate resources and medical procedures.
  • Assisted paramedics in more advanced procedures such as intubation or administering medication intravenously.
  • Collaborated with medical personnel to quickly treat and transport patients.
  • Reported abnormal changes in patient's physical, mental and emotional conditions to nursing staff for re-evaluation.
  • Rendered direct patient care by stabilizing patients and determining course of action based on triage.
  • Facilitated communication between patients, family members, and healthcare professionals.
  • Transported patients from accident scenes to hospitals in emergency vehicles.
  • Performed standard testing and administered medication to manage care in field and in transit.
  • Responded to emergency calls to provide immediate medical assistance and transportation to medical facility.
  • Provided emotional support and reassurance to patients and their families.
  • Operated ambulances safely under emergency conditions while following all traffic laws.
  • Administered medications and life-saving treatment under supervision of paramedics.
  • Operated ambulance to and from scenes and emergency facilities, responding to dispatch calls for emergent medical assistance.
  • Attended weekly meetings with supervisors to discuss cases, protocols, policies.
  • Reported infectious disease cases to appropriate medical authorities.
  • Performed CPR and used cardiac defibrillator to revive patients in cardiac arrest or arrythmia.
  • Operated emergency vehicles with caution to keep patients, public, and first responders safe.
  • Bandaged wounds and determined necessity for stitches or sutures.
  • Suctioned airways to clear obstructions and help patients breathe.
  • Demonstrated dedication to providing quality care through continued training and education.
  • Observed, recorded and reported patients' condition or injury and treatment provided.
  • Provided emergency medical care to patients in pre-hospital settings.
  • Performed CPR, splinting of fractures, wound treatment and other life saving measures.
  • Assisted with patient assessments, such as measuring vital signs and assessing conditions.
  • Monitored patient condition during transit and provided appropriate medical attention as needed.
  • Cleaned and sanitized vehicles and medical equipment to comply with safety and health protocols.
  • Responded quickly to 911 calls for medical assistance within designated service area.
  • Loaded and transported patients from hospitals to rehab centers or other medical facilities.
  • Worked closely with accepting hospitals to relay patients' vitals and fill out patient reports.
  • Positioned patients in preparation for treatment and transport.
  • Collaborated with emergency services and public safety personnel to expedite rescue process, increasing chances of survival for patients.
  • Trained new hires by offering insight into job duties and assessing shift performance.
  • Monitored patients from scene to hospital transfer while conducting in-transit care.
  • Evaluated illnesses or injuries to establish and prioritize medical procedures.
  • Replaced linens and blankets and restocked supplies in ambulance to prepare team for next service.

PhyscianSub/Donor Center Technician/Phlebotomist

Immunotek Bio Centers
Jackson, MS
08.2022 - 03.2025
  • Verified donor eligibility according to established criteria.
  • Followed laboratory guidelines for handling biological specimens.
  • Processed samples collected from donors for further testing or analysis as needed.
  • Attended staff meetings regularly in order to stay informed about new policies or procedures.
  • Combined reagents with samples following standardized experimental processes.
  • Provided education on the importance of donating blood and encouraged participation in blood drives.
  • Ensured compliance with applicable regulations and guidelines governing blood banking procedures.
  • Set up donation equipment to ensure proper operation during blood drives.
  • Obtained serum or viral swab samples for analysis.
  • Performed complete blood counts using automated hematology analyzer.
  • Demonstrated knowledge of standard operating procedures related to collection processes.
  • Conducted donor interviews prior to collections, ensuring all paperwork was completed accurately and completely.
  • Provided support to nurses, phlebotomists, and other medical personnel in the collection process.
  • Prepared documents related to donations including labels, forms, and reports.
  • Tested raw materials to determine quality and characteristics of substance.
  • Maintained and tested sterility of medical equipment.
  • Validated laboratory test processes for completeness and safety.
  • Maintained a clean work environment by adhering to infection control policies and procedures.
  • Cleaned and calibrated laboratory equipment.
  • Responded promptly and professionally to inquiries from donors regarding their experience at the center.
  • Assisted with scheduling appointments for donors and staff members.
  • Monitored donor reactions to ensure safety standards were met throughout the donation process.
  • Collected blood or tissue samples from patients for lab work.
  • Performed data entry of donor information into the company's database.
  • Analyzed results of tests for conformity to specifications.
  • Assisted with troubleshooting technical issues that arose during collections or processing activities.
  • Provided support during emergency situations by coordinating resources quickly and efficiently.
  • Administered post-donation surveys in order to evaluate customer satisfaction.
  • Worked effectively in team environments to make the workplace more productive.
  • Operated equipment and machinery according to safety guidelines.
  • Recognized by management for providing exceptional customer service.
  • Operated a variety of machinery and tools safely and efficiently.
  • Maintained updated knowledge through continuing education and advanced training.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Updated and maintained databases with current information.
  • Labeled blood vials with critical information like time of collection, date and patient name.
  • Handled special collection procedures, including therapeutic phlebotomy and drug testing.
  • Entered patient information and test orders into computer systems accurately.
  • Screened prospective donors by conducting interviews, obtaining medical histories, and measuring vital signs.
  • Educated patients on specimen collection procedures and post-draw care.
  • Educated patients on proper blood draw techniques.
  • Assessed plasma collection machines for proper functionality.
  • Observed patient for unusual reactions or events to take appropriate action under established guidelines.
  • Reported any abnormal results or trends to supervisor or laboratory manager.
  • Performed venipuncture and other blood collection procedures according to established standards.
  • Located veins suitable for puncture to draw blood using sterilized needles, vials and other equipment.
  • Maintained patient comfort and safety throughout the phlebotomy process.
  • Identified patients using proper procedures prior to specimen collection.
  • Adhered to HIPAA guidelines regarding patient privacy.
  • Responded quickly and effectively to emergency situations.
  • Conducted patient interviews and verified medical records to confirm test requisitions.
  • Centrifuged blood specimens in test tubes and capillary tubes to separate cells and sediment from blood serum.
  • Identified and labeled specimens accurately, ensuring proper handling and transport to lab.
  • Assessed donor vital signs during and after procedures to check for fatigue or dizziness.
  • Obtained variety of blood samples through venipuncture or capillary puncture using syringes, butterfly needles and straight needles.
  • Verified quality of specimens by centrifuging specimens for logistics courier to pickup.
  • Scheduled appointments and managed patient flow to minimize wait times.
  • Verified patient information prior to specimen collection.
  • Offered snacks and beverages to blood and plasma donors to maintain proper sugar levels.
  • Interacted with patients to gather and record data prior to blood draws.
  • Performed centrifugation and specimen aliquoting for sample preparation.
  • Identified best veins for intravenous lines and blood draws, avoiding unnecessary pokes.
  • Followed all safety protocols when handling hazardous materials.
  • Obtained blood samples for medical testing and transfusion through venipuncture or capillary puncture.
  • Adhered to all healthcare regulations, including HIPAA and OSHA standards.
  • Provided excellent customer service while interacting with patients.

Phlebotomist

LabCorp
Varies, Varies
06.2021 - 05.2024
  • Collected specimen samples and transported to laboratory for processing.
  • Handled special collection procedures, including therapeutic phlebotomy and drug testing.
  • Labeled blood vials with critical information like time of collection, date and patient name.
  • Scheduled appointments and managed patient flow to minimize wait times.
  • Observed patient for unusual reactions or events to take appropriate action under established guidelines.
  • Enforced infection control and sharps disposal procedures to protect patients, co-workers and self.
  • Identified best veins for intravenous lines and blood draws, avoiding unnecessary pokes.
  • Interacted with patients to gather and record data prior to blood draws.
  • Documented patient information into electronic medical records system.
  • Provided excellent customer service while interacting with patients.
  • Utilized aseptic techniques to prevent infection and cross-contamination during blood collection.
  • Maintained a clean, safe, and organized work environment.
  • Prepared and packaged specimens for courier transport.
  • Located veins suitable for puncture to draw blood using sterilized needles, vials and other equipment.
  • Collected specimens for drug screens, paternity tests and alcohol tests.
  • Ensured the cleanliness and sterilization of phlebotomy equipment and work area.
  • Conducted patient interviews and verified medical records to confirm test requisitions.
  • Collected specimens from pediatric, adult, geriatric, and special needs patients.
  • Participated in continuing education to stay current with phlebotomy practices.
  • Used heel and finger stick methods to obtain blood from capillaries.
  • Verified patient information prior to specimen collection.
  • Obtained blood samples for medical testing and transfusion through venipuncture or capillary puncture.
  • Demonstrated proficiency in using a variety of collection techniques and equipment.
  • Performed venipuncture and capillary draws with precision on patients of varying ages and health statuses.
  • Maintained patient comfort and safety throughout the phlebotomy process.
  • Coordinated workflow based on stat, schedule, or outpatient needs.
  • Maintained updated knowledge through continuing education and advanced training.
  • Operated equipment and machinery according to safety guidelines.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • Prioritized and organized tasks to efficiently accomplish service goals.

Phlebotomist

Family Health Care Resources
Pelahatchie, MS
07.2021 - 08.2022
  • Conducted venipuncture and other CT procedures.
  • Tracked collected specimens by initialing, dating and noting times of collection.
  • Packaged and shipped specimens to central lab daily.
  • Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
  • Centrifuged blood samples as outlined in clinical protocols.
  • Followed physician orders to correctly administer therapeutic phlebotomy.
  • Stocked phlebotomy cart or carrier with appropriate supplies.
  • Completed proper sanitation and cleaning of equipment and work areas between patients.
  • Used personal protective equipment correctly to protect coworkers and patients.
  • Protected patients by following infection control, sharps disposal and biohazardous waste disposal procedures.
  • Assembled tourniquets, needles and blood collection devices to prepare work trays.

Medical Receptionist

Reddix Medical Group
Jackson, MS
12.2019 - 06.2021
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Checked patient insurance, demographic and health history to keep information current.
  • Supported office staff and operational requirements with administrative tasks.
  • Managed multi-line phone system and pleasantly greeted patients.
  • Maintained current and accurate medical records for patients.
  • Responded to correspondence from insurance companies to verify patient's coverage.
  • Referred and screened patients to make best use of resources, triage staff and serve community members.
  • Adhered to strict HIPAA guidelines to protect patient privacy.
  • Organized paperwork such as charts and reports for office and patient needs.
  • Helped patients complete necessary medical forms and documentation.
  • Kept waiting room neat and organized by stacking magazines, removing trash and cleaning glass.
  • Enhanced office productivity by handling high volume of callers per day.
  • Managed master calendar and scheduled appointments for providers based on optimal patient loads and clinician availability.

Customer Account Executive

Comcast, CAE
Jackson, MS
08.2014 - 11.2019
  • Utilized professional telephone skills and extensive knowledge of products offered to persuade customers to take advantage of company offerings.
  • Evaluated customers' potential needs to make appropriate recommendations.
  • Negotiated sales deals between customers and agency, resulting in mutually beneficial agreements and cultivated relationships.
  • Leveraged knowledge of company services, familiarity with industry competitors and persuasive communication style to prevent customers from ending or downgrading services.
  • Built rapport with customers and maintained loyalty by providing fast, knowledgeable service.
  • Mastered and constantly improved in sales techniques, including prospecting, proposal, exceptions, closing, follow-up and upsell.
  • Maintained attitude of continuous improvement and competitive approach to sales benchmarks.
  • Managed sales cycle from first contact to established customer sale and maintained solid customer base.
  • Attained deep and thorough knowledge of company's products and solutions to help accomplish mutual success and partnership between buyer and seller.

Education

High School Diploma - Emergency Medicine

Clinton High School
Clinton, MS
05-2024

Certified Phlebotomy Technician

Stat.stics LLC
Jackson, MS
06.2021

Certified Medical Assistant

Ulrasound Diagnostic School
Houston, TX
09.2004

Skills

  • Medical office administration
  • Patient confidentiality
  • Specimen Labeling Procedures
  • Recording Data
  • HIPAA
  • Drawing Blood
  • Blood Specimen Storage
  • Specimen Collection
  • HIPAA Compliance
  • Venipuncture
  • Phlebotomy
  • Quality Control Guidelines
  • Infection Control
  • Blood Collection
  • Medical records review
  • Medical Records Management
  • Sample and specimen collection
  • Diagnostic Testing
  • Health education
  • Self-motivated professional
  • Time management
  • Multitasking abilities
  • Patient Care
  • Measuring Vital Statistics
  • Infection Control and Aseptic Procedures
  • Medical documentation
  • Phlebotomy techniques
  • Emergency response
  • Patient care
  • Team collaboration
  • Critical thinking
  • Pre-hospital care
  • Stress management
  • Compassion and empathy
  • Cardiopulmonary resuscitation
  • Calm under pressure
  • Reporting and documentation
  • Disease transmission prevention
  • Medical volunteer
  • Condition reporting
  • Patient stabilization
  • Critical decision-making skills
  • Patient triage
  • Condition assessment
  • Vital signs monitoring
  • Oxygen therapy
  • Emergency management
  • Seizure management
  • Advanced first aid
  • Defibrillation use
  • Behavioral emergencies
  • Emergency vehicle operation
  • Resuscitation
  • Advanced cardiac life support
  • Respiratory assessment
  • Diabetic emergencies
  • Trauma care
  • Medical terminology
  • Foreign body removal
  • Fracture stabilization
  • Splinting and bandaging
  • Allergic reactions
  • Basic life support
  • IV administration
  • Medication administration
  • Stabilization
  • Emergency patient triage
  • Treatment delivery
  • Oxygen administration
  • Spinal immobilization
  • Vehicle maintenance
  • Problem-solving
  • Obstetric emergencies
  • Advanced life support
  • Vehicle operation
  • Scene assessments
  • IV fluid replacement
  • Bleeding control
  • Infection control
  • Vital sign assessment
  • Empathy and compassion
  • Physical stamina
  • Stroke management
  • Respiratory emergencies
  • Patient evaluations
  • Ambulance driving
  • Patient transport
  • Clear communication
  • Accident response
  • Direct patient care
  • Intravenous therapy
  • Airway management

Certification

  • National Certified Phlebotomist
  • National Certified EMT
  • State Certified EMT
  • State EVOC Certification
  • CPR Certifcation
  • Certified Medical Assistant

Timeline

EMT-Basic

AMR
05.2024 - Current

PhyscianSub/Donor Center Technician/Phlebotomist

Immunotek Bio Centers
08.2022 - 03.2025

Phlebotomist

Family Health Care Resources
07.2021 - 08.2022

Phlebotomist

LabCorp
06.2021 - 05.2024

Medical Receptionist

Reddix Medical Group
12.2019 - 06.2021

Customer Account Executive

Comcast, CAE
08.2014 - 11.2019

High School Diploma - Emergency Medicine

Clinton High School

Certified Phlebotomy Technician

Stat.stics LLC

Certified Medical Assistant

Ulrasound Diagnostic School

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