Lakeisha Robertson
Dallas
Summary
Experienced with data entry, document management, and administrative tasks. Uses precision and organizational skills to enhance office efficiency. Knowledge of maintaining accurate records and supporting team operations effectively.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Data Entry
Chewy.com
10.2024 - Current
- Reduced errors in data entry tasks, ensuring accuracy and reliability of company records.
- Assisted with data entry tasks, ensuring accurate and timely completion of all assignments.
- Improved return processing times with meticulous data entry and attention to detail.
- Reduced data entry errors with thorough quality control checks and timely corrections.
- Streamlined data entry processes for increased efficiency and accuracy in documentation.
Fraud Specialist
GC Services
03.2018 - 02.2024
- Improved customer trust by promptly addressing and resolving reported instances of fraud.
- Conducted thorough investigations into suspected fraudulent activities, resulting in timely resolution of cases.
- Reduced instances of fraud by implementing comprehensive detection and prevention strategies.
- Maintained detailed records of all detected fraud incidents for future reference and analysis.
- Collaborated with cross-functional teams to develop and implement effective anti-fraud policies.
Phlebotomist
Parkland Hospital
05.2009 - 12.2017
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Demonstrated adaptability by effectively performing blood draws on diverse patient populations, including pediatric, geriatric, and challenging cases.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Centrifuged blood samples as outlined in clinical protocols.
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
- Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
Education
Phlebotomy - Vocational-Technical Education
Texas Career Institute
Dallas,TXSkills
- Data entry procedures
- Strong data entry
- Data entry and reporting
- Numerical data entry
- Fraud prevention
- Transaction monitoring
- Cybersecurity awareness
- Dispute resolution
- Anti-fraud systems
Certification
- Certified Phlebotomy Tech
Timeline
Data Entry
Chewy.com
10.2024 - Current
Fraud Specialist
GC Services
03.2018 - 02.2024
Phlebotomist
Parkland Hospital
05.2009 - 12.2017
Phlebotomy - Vocational-Technical Education
Texas Career Institute
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