Laken Moreau
Plaucheville,LA
Summary
Knowledgeable in Business Development with solid background in fostering community engagement and building strong relationships. Proven ability to create impactful programs and initiatives that align with organizational goals. Demonstrated expertise in communication and conflict resolution, enhancing community ties and promoting positive interactions.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Community Relations Supervisor
Acadian Ambulance
12.2025 - Current
- Fostered partnerships with local organizations to promote health and safety initiatives.
- Implemented feedback mechanisms to assess community needs and service satisfaction.
- Marketed offerings and services to community.
- Stayed within budget for marketing expenses.
- Developed and executed quarterly rolling calendar of events.
- Cultivated long-lasting relationships with local businesses and nonprofits, expanding networking opportunities and resource sharing options.
- Managed development of a diverse book of business, implementing regular follow-up and updates to optimize client engagement.
- Documented all call activities in JotForm to ensure comprehensive call management.
Home Health Specialist
Centerwell Home Health, HUMANA
Marksville, LA
05.2024 - 11.2025
- Assisted in developing patient care plans based on individual health needs.
- Monitored and documented patient progress to ensure compliance with care protocols.
- Coordinated with healthcare professionals to facilitate effective communication about patient status.
- Educated patients and families about home health services and resources available.
- Advocated for the unique needs of each patient within the broader healthcare system, ensuring equitable access to essential resources.
- Maintained up-to-date knowledge of industry best practices to continually improve service quality and effectiveness.
Account Executive
Heart of Hospice, LHC Group
Alexandria, LA
10.2021 - 05.2024
- Cultivated relationships with healthcare providers to enhance patient referrals and streamline hospice services.
- Coordinated patient admissions by collaborating with interdisciplinary teams to assess needs and deliver timely care.
- Developed comprehensive care plans in partnership with families and healthcare professionals to ensure optimal patient outcomes.
- Managed client accounts, ensuring consistent communication and support throughout the hospice experience.
- Analyzed market trends to identify opportunities for business growth and strategic partnerships within the community.
- Established long-lasting relationships with key decision-makers within client organizations, solidifying the company''s reputation as a trusted partner in their respective industries.
- Negotiated contracts successfully, securing favorable terms for both the company and clients.
- Participated actively in networking events and trade shows, representing the company professionally and expanding its reach within target markets.
Registered Nurse Intern
Rapides Regional Medical Center
Alexandria, LA
03.2018 - 10.2021
- Collaborated with healthcare team to assess patient needs and coordinate effective care strategies.
- Monitored vital signs and documented changes in patient conditions for timely intervention.
- Educated patients and families on health management, medication usage, and discharge instructions.
- Participated in ongoing professional development opportunities to stay current on best practices in nursing care delivery.
- Demonstrated excellent time management skills while balancing multiple responsibilities such as direct patient care, charting, and collaborating with healthcare team members.
Cosmetologist
Self-employeed
Hessmer, LA
01.2009 - 11.2015
- Provided exceptional client consultations to assess beauty needs and recommend appropriate services.
- Maintained cleanliness and organization of workstations in accordance with health and safety regulations.
- Developed personalized treatment plans to address individual client concerns while promoting loyalty.
- Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
- Stayed current with industry trends and techniques by attending workshops, trade shows, and continuing education courses.
- Assisted in inventory management by tracking product usage, reordering supplies as needed, and maintaining an organized workspace.
Education
No Degree - Nursing
Louisiana State University At Alexandria
Alexandria, LACosmetology License - Cosmetology
Paul Mitchell The School
Baton Rouge, LA12-2008
High School Diploma -
St. Joseph Elementary And High School
Plaucheville, LA05-2006
Skills
- Strong organizational skills
- Customer relationship development
- Targeted sales planning
- Clear and impactful presentations
- Market visibility
- Strategic marketing planning
- Effective team collaboration
- Effective problem resolution
Certification
- First Aid/CPR Certified
Timeline
Community Relations Supervisor
Acadian Ambulance
12.2025 - Current
Home Health Specialist
Centerwell Home Health, HUMANA
05.2024 - 11.2025
Account Executive
Heart of Hospice, LHC Group
10.2021 - 05.2024
Registered Nurse Intern
Rapides Regional Medical Center
03.2018 - 10.2021
Cosmetologist
Self-employeed
01.2009 - 11.2015
Cosmetology License - Cosmetology
Paul Mitchell The School
High School Diploma -
St. Joseph Elementary And High School
No Degree - Nursing
Louisiana State University At Alexandria