Lakendra Donaldson
Milwaukee
Summary
Dedicated Medical Assistant with extensive experience in managing administrative and clinical tasks to enhance patient satisfaction. Demonstrates in-depth knowledge of medical registration processes to optimize client processing. Recognized for delivering quality healthcare and strong customer service.
Overview
7
7
years of professional experience
Work History
Medical Assistant
Froedtert Hospital
West Bend
09.2025 - Current
- Performed venipuncture and specimen collection while ensuring patient comfort and adherence to safety protocols.
- Roomed patients, obtained and documented vital signs, and prepared patients for examinations and procedures.
- Administered vaccines and monitored patients for post-vaccination reactions in accordance with clinical guidelines.
- Assisted with the application and removal of casts and splints for patients with fractures and orthopedic injuries.
- Performed and documented electrocardiograms (EKGs/ECGs) to support patient assessment and diagnosis.
- Provided direct patient care and clinical support in a fast-paced outpatient setting while maintaining accurate medical records.
Medical Assistant
Advocate Aurora Health Care Good Hope
Milwaukee
06.2022 - Current
- Prepared and roomed patients for exams by obtaining vital signs.
- Performed laboratory procedures adhering to aseptic techniques and infection control protocols.
- Assisted physicians and advanced practice providers with procedures, including pelvic exams.
- Administered routine medications per physician orders.
- Provided basic patient instructions on executing routine tasks or skills.
- Facilitated necessary procedure requests, test orders, and referrals to other facilities.
- Coordinated new appointment scheduling according to pre-approved care algorithms.
- Provided support during pediatric patient visits by obtaining vital signs, rooming patients, and assisting with immunization procedures.
- Prepared pediatric patients for examinations, collected vital signs, and assisted with vaccine administration according to clinic protocols.
Patient Monitor
Ascension SE Wisconsin Hospital-St. Joseph Campus
Milwaukee
12.2021 - 06.2022
- Monitor patients by use of video monitors.
- Communicate and/or instruct patients by use of 2-way audio device.
- Notify clinical staff of any changes in patient condition and/or safety risk level.
- Complete documentation of observations of patients’ activities, patient behaviors and other safety & comfort related issues.
Digital Personal Shopper
Walmart
Waukesha
09.2020 - 02.2022
- Identified client specifications and needs, locating products that met requirements.
- Liaised with customers to determine specific needs, goals, budgets, and investments to find appropriate items.
Trainer
Chick Fil A
Brookfield
05.2019 - 08.2021
- As a trainer, I demonstrated strength, character and integrity beyond the functional skill of the team member.
- As a trainer, I resolved guest complaints and alleviated pressure from the shift lead.
Medical Assistant Student (Externship)
Advocate Aurora Family Health Good Hope
Milwaukee
03.2021 - 04.2021
- Observed and participated in various aspects of patient care, performed treatments including finger sticks and taking vitals to support patient assessment.
- Greeted patients, collected medical information, coordinated care with healthcare providers, and explained medications and treatments to enhance patient understanding and compliance.
Education
MEDICAL ASSISTANT -
MILWAUKEE CAREER COLLEGE
MILWAUKEE, WI05-2022
High School Diploma -
Alexander Hamilton High School
Milwaukee, WI06-2021
Skills
- Venipuncture (Blood Draws)
- Vaccine Administration
- Vital Signs Assessment
- Electrocardiograms (EKGs/ECGs)
- Specimen Collection and Processing
- Medication Administration
- Patient intake
- Pediatric Patient Care
- Electronic Health Records
- Time Management
- Good at problem solving
- Team collaboration
- Interpersonal skills
- Customer service expertise
Professional Accomplishments
German Speaking Award
Timeline
Medical Assistant
Froedtert Hospital
09.2025 - Current
Medical Assistant
Advocate Aurora Health Care Good Hope
06.2022 - Current
Patient Monitor
Ascension SE Wisconsin Hospital-St. Joseph Campus
12.2021 - 06.2022
Medical Assistant Student (Externship)
Advocate Aurora Family Health Good Hope
03.2021 - 04.2021
Digital Personal Shopper
Walmart
09.2020 - 02.2022
Trainer
Chick Fil A
05.2019 - 08.2021
MEDICAL ASSISTANT -
MILWAUKEE CAREER COLLEGE
High School Diploma -
Alexander Hamilton High School