Natalia Perez
Shiekh Shoes
Houston
1
Language
1
Certification
Dedicated Medical Assistant student with a solid foundation in clinical and administrative healthcare procedures and a proven ability to thrive in fast-paced environments. Brings strong interpersonal, organizational, and problem-solving skills, along with a commitment to delivering compassionate patient care. Seeking a opportunity to apply training, support healthcare professionals, and contribute to positive patient experiences.
Work History
Manager
- Delivered exceptional customer service in a high-volume environment.
- Analyzed sales trends to optimize product placement and improve customer experience.
- Trained and mentored staff, fostering professional development and improving team performance.
- Managed customer service processes, resolving issues promptly to maintain high satisfaction levels.
- Managed and motivated employees to be productive and engaged in work.
Education
Medical Assistant Certificate
Skills
Vital sign monitoring
EMR / EHR
Clinical documentation
Customer Service Excellence
Patient assessments
Venipuncture (Blood Draws)
EKG/ECG Performance
Specimen Collection & Processing
Appointment Scheduling
Medication Administration
Infection Control & Sterile Technique
Medical Billing & Coding Basics
Records Management
Wound Care and Dressing Changes
HIPAA & OSHA knowledge Compliance
Certification
- First Aid/CPR Certified
- Epidemiology and Prevention of Vaccine-Preventable Diseases Pink Book Web-on-Demand (Web Based)- CDC
- Immunization: You Call the Shots-Module Fifteen-Pneumococcal Disease and Vaccine (Web based)- CDC
- Immunization: You Call the Shots - Vaccine Administration 2026 (Web based) - CDC
- Immunization: You Call the Shots-Module Seventeen-Herpes Zoster (Shingles)-2024 (Web Based) - CDC
- Division of Laboratory Systems Centers Of Disease Control and Protection (web) - CDC P.A.C.E certificate
Languages
English
Timeline
Manager
Shiekh Shoes
2022 - 2026Read More
Houston City College, Coleman College For Health Sciences
Medical Assistant Certificate
Read More