Angelica Rodriguez
Los Angeles,CA
Summary
Dedicated and empathetic Medical Assistant offering experience in direct patient care and medical office management experience. Committed to obtaining highest level of patient satisfaction. Dedicated to complying with regulatory and practice standards. Cultivates trust and rapport with patients through excellent communication and interpersonal skills.
Overview
2
2
years of professional experience
Work History
Manager
Dennys Restaurant
Wilmington, CA
03.2023 - Current
- Accomplish multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Built high-performing team through effective recruitment, onboarding, and talent development initiatives.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Education
High School Diploma -
Alain Leroy Locke College Preparatory Academy
Los Angeles, CA06-2033
Diploma - Medical Assistant
UEI College
Huntington Park, CASkills
- Team Leadership
- Staff Management
- Staff Training and Development
- Complex Problem-Solving
- Time Management
- HIPAA Compliance
- Patient-focused care
- Vital Sign Monitoring
- Patient Assessments
- Vital signs and examinations
Languages
English
Professional
Spanish
Professional
Accomplishments
- Honor Roll
- Perfect Attendance
References
References available upon request.
Timeline
Manager
Dennys Restaurant
03.2023 - Current
High School Diploma -
Alain Leroy Locke College Preparatory Academy
Diploma - Medical Assistant
UEI College