Lakendra Wilson

Stow merchandise in a timely consistent manor.

Operate heavy machinery: Fort Lift OP

Reach Truck Tugger

Monitor scanning in and out products.

Inbound and Outbound frat work

• Participated in quality improvement initiatives, identifying areas for potential growth and implementing changes to enhance overall case management services.
• Maintained up-to-date and accurate contacts and progress note records.
• Worked with homeless, diverse and low-income populations to assist in coping with mental health, substance abuse and recovery issues.
• Facilitated smooth transitions between care settings by arranging necessary transportation and communicating relevant information to receiving facilities.

• Ensured compliance with HIPAA regulations to maintain confidentiality of sensitive patient information during all interactions.
• Stayed calm under pressure to and successfully dealt with difficult situations.
• Adapted quickly to changing demands within the healthcare environment, demonstrating flexibility and a strong commitment to quality patient care.
• Provided excellent customer service through active listening skills, understanding patient needs, and offering tailored solutions where applicable.