LaKendra Yarbrough
Athens,AL
Summary
Successful at promoting products, reviewing financial histories and serving customer needs with a tenacious and thorough approach. Excellent communication, planning and organizational skills.
Overview
13
13
years of professional experience
Work History
Financial Representative Associate
Regions Bank
04.2016 - Current
- Provides a consistent optimal experience, primarily handling customers’ transactional needs
- Refers customers to an internal team of experts when non-transactional financial needs are recognized
- Works to create and establish relationships with customers , remaining well informed about the customer’s relationship with the bank.
- Works closely with clients to determine goals and recommend appropriate services to maintain long-term relationships with account holders.
- Handles incoming payments and outgoing disbursements.
- Manages finances and overall business direction through solutions-oriented problem-solving.
Substitute Teacher
Limestone County Board of Education
11.2014 - 04.2016
- Managed the classroom effectively
- Developed lesson plans and assignments consistent with the regular teacher.
Customer Service Representative
Capstone Finance
12.2010 - 11.2014
- Collected on current and delinquent accounts
- Maintained an accurate cash drawer
- Processed cash, check, and money order payments.
Education
Bachelor of Science - Liberal Arts And General Studies
Athens State University
Athens, AL07.2024
Associate Of Science - Administrative Office Management
Virginia College at Huntsville
Huntsville, AL07.2008
Advanced Diploma -
Tanner High School
Tanner, AL05.1995
Skills
- Strong communications skills, extremely detailed Also, very goal oriented, flexible, and collaborative
- Office Organization
- Customer Inquiries
- Business Correspondence
- Case Notes
- Payment Plans
- Loan Documentation
- Correcting Discrepancies
- Customer Service
Timeline
Financial Representative Associate
Regions Bank
04.2016 - Current
Substitute Teacher
Limestone County Board of Education
11.2014 - 04.2016
Customer Service Representative
Capstone Finance
12.2010 - 11.2014
Bachelor of Science - Liberal Arts And General Studies
Athens State University
Associate Of Science - Administrative Office Management
Virginia College at Huntsville
Advanced Diploma -
Tanner High School
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