Lakenza Sullivan
Simpsonville,SC
Summary
Overview
8
8
years of professional experience
1
1
Certification
Work History
Inspector in Quality Assurance and Quality Control
Hite Dynamic
07.2024 - Current
- Provided training for new inspectors on proper inspection techniques, tools, and best practices, resulting in improved team performance.
- Exceeded productivity goals by efficiently prioritizing tasks based on deadlines while maintaining strict attention to detail during inspections.
- Acted as a liaison between departments to facilitate clear communication regarding product specifications and any necessary adjustments required due to non-conformance findings during inspections.
- Collaborated with engineering teams for the successful resolution of complex quality issues, ensuring product performance met or exceeded customer expectations.
Medical Assistant/ Caregiver
Waterstone on Augusta
10.2022 - 07.2024
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Administered medicine for residents
- Responsible for residents needs
- Vitals
Collections Specialist
BB&T
01.2021 - 05.2021
- Take inbound calls
- Maintain good relationship with customers
- Outbounds calls that are in delinquent
- Help customers to get back on track with payments. Show them different offers
Quality Inspector
Magna Drive Automotive
08.2019 - 03.2020
- Assemble BMW car parts,
- Inspect parts that are defect
- Strive for production goals
- Clean work area
- Meet customers orders
Account Specialist
World Finance Company
01.2019 - 08.2019
- Persuade customers to pay amount due on credit accounts,
- arrange debt repayments or payment schedules
- Set up starter and personal loans
Deli Clerk
Publix Supermarkets
07.2016 - 06.2018
- Clean and sanitize work areas,
- prepare and serve food according to customer orders
- Meet the goals
- Up sale
Education
Diploma -
Wade Hampton High
Greenville, SC06.2010
Skills
- Sales (4 years)
- Data Entry (1 year)
- Accounting (1 year)
- Customer service (5 years)
- Microsoft Outlook (1 year)
- Order Entry (1 year)
- Account Reconciliation (1 year)
- Salesforce (1 year)
- Cash handling (6 years)
- Banking (Less than 1 year)
- Accounts Payable
- Office Management
Additionalinformation - Technicalskills
- English language
- Active learning
- Customer and personal services
- Time management
- Production and processing
Certification
CPR certification
Timeline
Inspector in Quality Assurance and Quality Control
Hite Dynamic
07.2024 - Current
Medical Assistant/ Caregiver
Waterstone on Augusta
10.2022 - 07.2024
Collections Specialist
BB&T
01.2021 - 05.2021
Quality Inspector
Magna Drive Automotive
08.2019 - 03.2020
Account Specialist
World Finance Company
01.2019 - 08.2019
Deli Clerk
Publix Supermarkets
07.2016 - 06.2018
Diploma -
Wade Hampton High
CPR certification
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