Lakesha Chaney
Henderson,NV
Summary
Dynamic and detail-oriented professional with extensive experience in housekeeping at Wyndham Hotel. Proven track record in enhancing guest satisfaction through effective communication and meticulous cleaning practices. Strong teamwork and problem-solving skills, complemented by a commitment to health and safety compliance, ensure a welcoming environment for all guests.
Overview
2025
2025
years of professional experience
Work History
Housekeeper
Whyndham Hotel
- Closely collaborated with purchasing department to ensure timely delivery of products and accurate recordkeeping.
- Assisted in annual physical inventories by accurately counting stock items and reconciling discrepancies swiftly.
- Communicated effectively with suppliers, addressing any issues or concerns regarding shipments promptly.
- Contributed to cost savings initiatives through diligent monitoring of inventory levels and identification of opportunities for optimization.
- Cleaned and sanitized guest rooms, ensuring adherence to hotel standards.
- Managed laundry services, processing linens and towels efficiently.
- Restocked room supplies, maintaining inventory levels for guest convenience.
- Collaborated with team members to improve cleaning procedures and efficiency.
- Assisted in training new staff on cleaning protocols and safety measures.
- Reported maintenance issues promptly to ensure guest satisfaction and comfort.
- Monitored cleanliness of public areas, addressing any concerns proactively.
- Implemented feedback from guests to enhance overall housekeeping service quality.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
ADID Care
Direct Support Professional, Keystone Human Services
06.2024 - 11.2024
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Hair Braider
Self Employed Services
01.2000 - 06.2024
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Consulted with clients to determine preferred styles and hair care needs.
- Executed intricate braiding techniques, ensuring precision and client satisfaction.
- Maintained cleanliness and organization of workspace to promote a professional environment.
- Educated clients on aftercare practices to prolong style longevity and hair health.
- Adapted to diverse hair types and textures, enhancing service versatility.
- Developed strong client relationships through personalized service and follow-ups.
- Trained aspiring hair braiders in techniques and customer service protocols.
- Implemented efficient scheduling practices to optimize appointment bookings and reduce wait times.
- Designed flattering natural styles for variety of face shapes.
- Braided hair in regular natural braids, box braids, with extensions and Senegalese twist.
- Enhanced customer satisfaction by providing personalized hair braiding services tailored to individual preferences.
Merchandiser
Survey Merchandise
02.2021 - 01.2024
- Developed and maintained product displays to enhance visual appeal and drive sales.
- Monitored inventory levels, ensuring timely restocking of merchandise to meet customer demand.
- Collaborated with team members to implement promotional strategies that increased foot traffic.
- Analyzed sales data to identify trends, informing restocking and merchandising decisions.
Inventory Receiver
Burlington
03.2020 - 12.2020
- Received and inspected incoming inventory for quality and accuracy.
- Organized products in designated storage areas to optimize space and accessibility.
- Utilized inventory management systems to track stock levels and streamline processes.
- Collaborated with team members to ensure efficient loading and unloading of shipments.
Inventory Receiver
Walmart
03.2018 - 09.2019
- Assisted in maintaining a clean and safe work environment following safety protocols.
- Conducted regular cycle counts to identify discrepancies and maintain inventory accuracy.
- Trained new staff on proper receiving procedures and best practices for inventory management.
- Implemented process improvements that enhanced workflow efficiency during peak periods.
- Enhanced warehouse organization, enabling easier access to items and faster order fulfillment.
- Ensured compliance with industry regulations during the receiving process, including proper handling of hazardous materials when applicable.
- Streamlined the receiving process for increased efficiency by implementing an organized system for incoming shipments.
- Maintained a safe working environment through routine inspections and adherence to safety protocols.
- Developed strong relationships with vendors, fostering trust and collaboration during the receiving process.
- Trained new team members on inventory management systems and best practices for efficient workflow.
- Improved inventory accuracy by conducting regular audits and updating records accordingly.
Housekeeping
Motel 6 Hotel
06.2018 - 12.2018
- Reduced stock discrepancies with meticulous data entry and attention to detail in the tracking system.
- Expedited unloading of trucks, minimizing delays in the overall supply chain process.
- Supported continuous improvement efforts by evaluating current processes and suggesting potential enhancements for better efficiency and accuracy.
- Managed returns process, ensuring timely processing of defective or damaged goods while maintaining accurate records.
- Played a vital role in reducing lead times for customer orders through prompt receiving of products from suppliers.
- Conducted regular cycle counts to maintain up-to-date inventory levels and reduce shrinkage rates.
- Resolved shipment discrepancies by liaising with suppliers and adjusting records as needed.
- Cleaned customer vehicle during repair process and performed housekeeping tasks.
- Placed orders for housekeeping supplies and guest toiletries.
- Collaborated with various departments to address maintenance issues, housekeeping requests, and guest inquiries promptly.
- Collaborated with housekeeping staff to ensure timely room turnover and guest satisfaction.
- Managed scheduling of housekeeping staff, minimizing overtime expenses while maintaining quality service levels.
- Ensured a safe home environment by performing housekeeping duties and implementing safety measures.
- Assisted in training new hires on housekeeping procedures, fostering a welcoming team environment.
- Practiced excellent housekeeping to maintain accident-free workplace.
- Contributed to the hotel''s success by consistently meeting or exceeding housekeeping targets.
Head Cook
Bucket Heads Southern Cooking
02.2012 - 06.2014
- Optimized warehouse storage capacity by consolidating items and utilizing vertical space efficiently.
- Packaged goods in safe containers to prepare for shipping, adhering to packaging protocols.
- Monitored scheduled shipment dates to achieve timely delivery, expediting as necessary, and communicating variances to customers.
- Used pallet jacks and dollies to load and unloaded goods from trucks and containers.
- Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
- Completed basic mathematical calculations to check weights and dimensions of shipments.
- Inspected merchandise and sent damaged pieces for repair before shipment.
- Operated equipment such as forklifts and balers to move outgoing shipments to loading area.
- Conducted counts and audits of inventories to identify and resolve discrepancies in records.
- Sorted and delivered materials to different work areas and staff.
- Compared shipping orders and invoices against contents received to verify accuracy.
Salespeople
Inner Rags
01.2003 - 03.2005
- Received incoming shipments, compared contents against associated records and transmitted to proper department.
- Processed invoices and order forms for goods received and shipped for proof of transactions.
- Communicated with vendors and suppliers to verify timely delivery of goods.
- Rejected damaged items, recorded shortages and corresponded with shippers to rectify issues.
- Verified orders by comparing names and quantity of items packaged with shipping documents.
- Conducted research to address shipping errors and packaging mistakes.
- Corresponded with carrier representatives to make arrangements and provide instructions for shipment and delivery of orders.
Receptionist
LA County
01.2001 - 09.2003
- Inspected incoming and outgoing shipments to identify discrepancies with records.
- Greeted visitors and directed them to appropriate departments, enhancing client experience.
- Managed multi-line phone system, efficiently routing calls to staff members.
- Scheduled appointments and maintained calendars for multiple departments, ensuring organization.
- Processed incoming and outgoing mail, facilitating timely communication across offices.
- Assisted in maintaining office supplies inventory, streamlining procurement processes.
- Provided support in organizing departmental events and meetings, promoting team collaboration.
- Trained new reception staff on office protocols and customer service standards, fostering a cohesive team environment.
- Implemented improved filing systems for documents and records, increasing accessibility and efficiency.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Handled cash transactions and maintained sales and payments records accurately.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Resolved customer problems and complaints.
- Responded to inquiries from callers seeking information.
Education
High School Diploma - C.n.m
Dorsey High School
Dorsey LA Skills
- Teamwork
- Housekeeping
- Customer service
- Bathroom cleaning
- Health and safety compliance
- Customer service-focused
- Excellent oral and written communication
- Physically strong
- Complex Problem-solving
- Interior and exterior cleaning
- Guest relations
- Product knowledge
Timeline
ADID Care
Direct Support Professional, Keystone Human Services
06.2024 - 11.2024
Merchandiser
Survey Merchandise
02.2021 - 01.2024
Inventory Receiver
Burlington
03.2020 - 12.2020
Housekeeping
Motel 6 Hotel
06.2018 - 12.2018
Inventory Receiver
Walmart
03.2018 - 09.2019
Head Cook
Bucket Heads Southern Cooking
02.2012 - 06.2014
Salespeople
Inner Rags
01.2003 - 03.2005
Receptionist
LA County
01.2001 - 09.2003
Hair Braider
Self Employed Services
01.2000 - 06.2024
Housekeeper
Whyndham Hotel
High School Diploma - C.n.m
Dorsey High School