Lakesha Cross
Austin,TX
Summary
Combined 17 years of professional experience in transportation, warehouse management, supervision, and a focus on customer satisfaction Proven leadership in optimizing transportation and logistics operations. Expertise in warehouse management, inventory control, and process improvement. Strong commitment to ensuring exceptional customer satisfaction. Skilled in team supervision, training, and fostering a positive work culture. Proficient in utilizing technology to enhance supply chain and logistics efficiency.
Overview
16
16
years of professional experience
Work History
Transportation Assistant/Safety Trainer/Accident Investigator/Router/Business Manager/Payroll/Dispatcher
EVERMAN ISD TRANSPORTATION
03.2018
- Evaluate, process, maintain records using (Excel & Google Sheets), Logistics and Routing Software, Trainer and State Accountability Records
- Maintain Dept
- Annual budget
- Make sure CDL holders are in compliance
- Record, store and document Diesel fuel, electronic and manually docs are in compliance with TCEQ.
Event Driver/Limousines, Party & Executive Buses
IGPORT LIMOS
07.2017 - 12.2019
- Transport clients to & from choice events safely.
Driver Support Representative/CDL Bus Driver with P&S Endorsement
MANSFIELD ISD TRANSPORTATION
10.2012 - 03.2018
- Evaluate, process, and maintain records using (Excel & Google Sheets) of student behavior referrals and communicate with campus administrators, parents, and drivers in regards to intervention strategies and consequences to improve students’ behavior and lessen distractions to driver
- Developed training methods for new and veteran drivers on proper student management techniques.
Operations Supervisor/Dispatcher/CDL Driver/Coordinator
BLUE STREAM TRUCKING
02.2009 - 04.2011
- Supervised 35 drivers, dispatched and monitored 25 routes (local and OTR) at US Post Office & UPS
- Managed new employee hiring/processing/training; vehicle service calls; payroll; routing; trips and detour routes
- Maintained fueling stations, fuel purchasing, verified EPA compliance; weekly fuel limitations
- Organized, filed and submitted weekly B.O.L
- Managed customer service assessments/surveys from assigned delivery facilities
- Drove routes as a cover driver
- Used forklifts and pallet jackets for loading/unloading
Class B Truck Driver
MOSER TRUCKING
11.2008 - 02.2009
- Transported mail for the USPS Office in Carol Stream, IL to the outlying facilities
- Loaded/Unloaded mail using forklifts & pallet jacks
- Informed dispatcher of vehicle repairs and reroutes.
Courier/Class B
DHL
06.2008 - 08.2008
- Unloaded freight from trailers by hand/forklift and sorted mail origin
- Drove Straight and Courier trucks to retrieved mail and used handheld (RDT) scanners to communicate with dispatcher in field.
Class B Truck Driver
SPARROW EXPRESS TRANSPORT
08.2006 - 02.2008
- Transported freight (skids of printed paper; large aluminum coils; auto parts, etc.) in routes throughout Chicago and surrounding suburbs and states
- Rated as “TOP CUSTOMER SERVICE PROVIDER”
Class B School Bus Driver
FIRST STUDENT
07.2003 - 08.2006
- Transported students daily to/from school safely
- Conducted end route inspection and unoccupied
- Performed daily pre & post trip inspections on assigned vehicles
Skills
- Freight Handling
- Property Management
- Expense Tracking
- Paperwork Management
- Vehicle Maintenance
- Transportation Safety
- Regulatory Compliance
- Time Management
- Problem Solving
- Organizational Skills
Education
Diploma; General Studies -
Proviso West High School
Hillside, IL01.1994
Accomplishments
- Recipient of Safe Driver Award, 2005
- Redesign routes to save fuel, 2010
Timeline
Transportation Assistant/Safety Trainer/Accident Investigator/Router/Business Manager/Payroll/Dispatcher
EVERMAN ISD TRANSPORTATION
03.2018
Event Driver/Limousines, Party & Executive Buses
IGPORT LIMOS
07.2017 - 12.2019
Driver Support Representative/CDL Bus Driver with P&S Endorsement
MANSFIELD ISD TRANSPORTATION
10.2012 - 03.2018
Operations Supervisor/Dispatcher/CDL Driver/Coordinator
BLUE STREAM TRUCKING
02.2009 - 04.2011
Class B Truck Driver
MOSER TRUCKING
11.2008 - 02.2009
Courier/Class B
DHL
06.2008 - 08.2008
Class B Truck Driver
SPARROW EXPRESS TRANSPORT
08.2006 - 02.2008
Class B School Bus Driver
FIRST STUDENT
07.2003 - 08.2006
Diploma; General Studies -
Proviso West High School