LaKesha Holiday
Memphis,TN
Summary
Dynamic office support professional with experience at the City of Memphis Solid Waste Division, excelling in data accuracy and customer service. Proven ability in document management and verbal communication, enhancing team productivity and fostering collaboration. Recognized for meticulous attention to detail and effective training of new staff, contributing to a positive workplace culture.
Overview
7
7
years of professional experience
Work History
Office Support Clerk
City of Memphis Solid Waste Division
04.2023 - Current
- Assisted in preparing reports on solid waste management operations, enhancing data accuracy and accessibility.
- Responded to customer inquiries regarding waste services, providing prompt and informative assistance.
- Trained new staff on office procedures and software tools, fostering a collaborative work environment.
- Enhanced team productivity by providing comprehensive administrative support to colleagues and supervisors.
- Contributed to a positive workplace culture by fostering open communication among team members, promoting collaboration across departments.
- Conducted thorough research on various topics as needed, summarizing findings in concise reports for supervisor review.
- Maintained accurate records through diligent data entry, contributing to the efficiency of office operations.
- Reduced errors in documentation with careful attention to detail when reviewing forms and reports.
- Supported office staff in maintaining a well-organized work environment through regular inventory checks and supply replenishment.
- Input data into spreadsheets and databases.
- Supported administrative tasks such as data entry and document preparation, maintaining high levels of accuracy.
Pre-K Teacher's Assistant
LaPetite Academy
01.2022 - 05.2022
- Supported classroom activities by preparing materials and organizing learning spaces.
- Assisted lead teacher in implementing lesson plans and educational strategies.
- Fostered positive relationships with children to encourage social and emotional development.
- Monitored student progress and provided feedback to support individual learning needs.
Medical Transcriptionist
Mays and Schnapp Neurospine and Pain
05.2018 - 05.2021
- Transcribed complex medical reports ensuring accuracy and adherence to industry standards.
- Reviewed and corrected transcripts for grammar, punctuation, and clarity before final submission.
- Coordinated with healthcare professionals to clarify terminology and improve documentation quality.
- Implemented efficient transcription workflows that enhanced turnaround times for patient records.
Education
Associate of Applied Science - Medical Business And Office Technology
Holmes Community College
Grenada, MS06-1996
Skills
- Verbal communication
- Reception duties
- Office equipment operation
- Document scanning
- Database entry
Timeline
Office Support Clerk
City of Memphis Solid Waste Division
04.2023 - Current
Pre-K Teacher's Assistant
LaPetite Academy
01.2022 - 05.2022
Medical Transcriptionist
Mays and Schnapp Neurospine and Pain
05.2018 - 05.2021
Associate of Applied Science - Medical Business And Office Technology
Holmes Community College
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