Seeking a position within your company where I can maximize my supervisory skills along with processing the efficiency of communication. Self starter, organized, eager to learn and grow.
Overview
23
23
years of professional experience
Work History
Office Support Clerk
At&t
Lisle, IL
01.2016 - Current
Data Entry, Mail Processing, Check processing, Production, 10 Key, Customer Service, Clerical work.
Sorted and distributed incoming mail, dispersing to appropriate departments and personnel.
Opened, sorted and routed incoming mail and prepared outgoing mail.
Administrative Assistant
Fresh Start Intervention Ctr.
Maywood, IL
07.2001 - Current
Managing and supervising facility along with Clerical and Receptionist work Board member
Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
Answered phone calls and emails to provide information, resulting in effective business correspondence.
Answered questions from customers regarding products and services offered by the company.
Created spreadsheets in Microsoft Excel for record-keeping and reporting.
Conducted research, compiled and typed statistical reports, synthesized information and provided excellent communication to disseminate information throughout organization.
Secretary/Admin Asst
Go Hard Transports
Oak Park
08.2014 - 01.2016
Clerical work, Dispatch, Deliveries & Route Work
Managed calendar reminders for upcoming deadlines or events associated with the office.
Maintained filing systems for confidential documents; organized files for easy retrieval of information when requested.
Coordinated communications, taking calls, responding to emails and interfacing with clients.
Store Manager
UPS Store
Downer Grove
11.2008 - 04.2014
Customer service, Clerical work, Mail handling, and Packing/Handling
Recruited, trained and supervised new employees.
Updated and maintained store signage and displays.
Enhanced customer satisfaction and store operations through relationship building and daily problem-solving.
Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
Monitored inventory levels and placed orders to restock shelves.
Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
Established customer service standards and monitored staff compliance.
Casual Mailhandler
International Service Center J.T. Weeker United Postal Service
Chicago, IL
06.2003 - 06.2006
Sorting Mail, Processing Mail utilizing fast self sorting machines
Prepared bulk mailings for distribution by sorting into batches according to zip codes.
Loaded letters into automated processing equipment and maintained continuous flow when feeding letters to be sorted.
Sorted and placed materials or items on racks, shelves, or bins for transport to recipient or destination.
Education
Physical Therapy -
Triton College
High School Diploma -
Midwest Institute
Skills
Microsoft Office Expertise
Mail Handling
Data Entry Expertise
Filing
Check Processing
Clerical Support
References
Upon Request
References
References available upon request.
Timeline
Office Support Clerk
At&t
01.2016 - Current
Secretary/Admin Asst
Go Hard Transports
08.2014 - 01.2016
Store Manager
UPS Store
11.2008 - 04.2014
Casual Mailhandler
International Service Center J.T. Weeker United Postal Service