Lakeshia Bryant
Pembroke,KY
Summary
Resourceful professional in property and real estate management, known for high productivity and efficiency in task completion. Possess specialized skills in tenant relations, financial oversight, and property maintenance. Excel in negotiation, communication, and problem-solving, ensuring smooth operation and client satisfaction.
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
2
2
years of professional experience
Work History
Assistant Property Manager
US Storage Centers
Clarksville, TN
03.2024 - Current
- Inspected properties regularly to identify deficiencies and schedule repairs.
- Met with clients to negotiate management and service contracts.
- Met with committees to discuss and resolve legal and environmental issues.
- Negotiated rental terms with applicants ensuring that they comply with company policy standards.
- Interacted with potential renters during showings providing information about the property features.
- Developed strong, professional relationships with tenants by delivering exemplary service and engagement.
- Settled tenant conflicts using persuasive communication skills and expert knowledge of leasing agreements.
- Conducted market research to determine competitive rental rates for properties.
- Resolved tenant complaints in a timely manner while maintaining positive relationships with tenants.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Created tenant files, maintained records of rental payments, and tracked lease
- Checked common areas regularly to keep neat, clean and free of debris.
Certified Technician
Valvoline Instant Oil Change
Clarksville, TN
11.2023 - 03.2024
- Performed preventive maintenance tasks, such as oil changes and tire rotations, on vehicles
- Diagnosed complex mechanical issues using specialized diagnostic equipment
- Repaired vehicle components according to manufacturer specifications
- Communicated regularly with customers regarding the status of their repairs and maintenance work being done on their vehicles
- Used bolts, rivets and screws to fasten parts
Front Desk Receptionist
Rjourney campground
Clarksville, TN
02.2023 - 11.2023
- Greeted customers warmly and made them feel welcome
- Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed
- Assisted with scheduling appointments for visitors
- Managed incoming and outgoing mail, courier services, faxes and other correspondence
- Performed data entry into computer systems to maintain accurate records of customer information
- Handled cash transactions accurately, balancing the register at the end of each shift
- Processed payments from customers using a variety of payment methods including credit cards, checks and money orders
- Verified identity documents for new customers before opening accounts in accordance with company policies
Education
High School Diploma -
Penn Foster High School
Clarksville, TN11.2021
Skills
- Mechanical repair
- Network Administration
- Software configuration
- Advanced troubleshooting
- Attention to detail
- Microsoft experience
- Customer service
- Adaptability
- Quality control
- System Troubleshooting
- Mechanical Aptitude
- Works Well Under Pressure
- Multitasking and Organization
- Telephone and email etiquette
- Relationship building and rapport
- Business processes and procedures
- Property management
- Marketing and advertising
- Payment management
- Digital marketing
- Sales reporting
Timeline
Assistant Property Manager
US Storage Centers
03.2024 - Current
Certified Technician
Valvoline Instant Oil Change
11.2023 - 03.2024
Front Desk Receptionist
Rjourney campground
02.2023 - 11.2023
High School Diploma -
Penn Foster High School