Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
2
2
years of professional experience
Work History
Police Dispatcher
Alabama State University Police Department
Montgomery, AL
07.2023 - Current
Received emergency calls from the public and dispatched appropriate personnel to handle incidents.
Monitored police radio frequencies for any updates or changes in dispatch instructions.
Provided support to officers by relaying critical information during emergencies.
Created incident reports and maintained records of all incoming calls and dispatches.
Assisted with investigations by providing detailed call logs and recordings as requested.
Responded promptly to inquiries from citizens, law enforcement, and other agencies.
Maintained an organized filing system for all documents related to police dispatching activities.
Reviewed daily activity reports submitted by officers in order to maintain accurate records of events.
Verified the status of units assigned to calls in order to ensure safety protocols were followed.
Utilized a computer-aided dispatch system to track unit locations, responder availability, and update incident statuses.
Coordinated communication between multiple agencies when responding to complex incidents.
Operated telephone switchboard systems for routing incoming calls appropriately.
Processed requests for assistance from law enforcement personnel while following proper protocol.
Documented all communications received via phone or radio transmissions accurately.
Tracked call logs and shift data to enter into computer system.
Received and processed 9-1-1 emergency calls to dispatch emergency services.
Police Ambassador
Clayton County Police Department
Jonesboro, GA
05.2022 - 07.2023
Prepared detailed incident reports documenting all facts associated with each call for service.
Developed relationships within the community by attending neighborhood meetings or other civic functions.
Preserved crime scenes by securing areas from contamination until investigators arrived on scene.
Observed court proceedings related to cases involving police work performed by self or others on the force.
Enforced laws and investigated cases.
Evaluated complaints and emergency-request information to determine response requirements.
Testified in court to present evidence or act as witness in traffic and criminal cases.
Wrote detailed arrest and accident reports.
Answered calls and complaints while providing community-oriented police services to improve and enhance quality of life community-wide.
Recorded facts and prepared reports to document incidents and activities for later use in court cases and legal records.
Supported future criminal cases by preparing detailed and accurate reports related to accidents, crime disturbances and complaints.
Preserved crime scenes, gathered evidence and documented chain of custody.
Assisted with crowd control during special events such as concerts or sporting events.
Participated in training exercises designed to maintain proficiency in firearms use and safety protocols.
Conducted investigations into suspicious activities or individuals.
Assisted victims of crime with filing reports and obtaining necessary services.
Enforced laws and ordinances related to state statutes or local regulations.
Investigated criminal activity, collecting evidence, interviewing witnesses, and writing reports.
Education
Bachelor of Arts - Business
The Art Institute of Atlanta
Atlanta, GA
05-2013
High School Diploma -
Newnan High School
Newnan, GA
05-2008
Skills
Analytical and Critical Thinking
Organization and Time Management
Remote Office Availability
Flexible and Adaptable
Relationship Building
Multitasking
Friendly, Positive Attitude
Evidence collection
Community policing
Investigative skills
Emergency planning
Community Engagement
Surveillance expert
Felony laws knowledge
Integrity and Honesty
Criminal Law
Human relations
Report Writing
Search and seizure warrants
Relationship building and management
Exceptional problem solver
Psychological assessments understanding
CPR/First Aid certified
De-Escalation Techniques
Intelligence reports
Physical Fitness
Planning and coordination
Complaint resolution
Customer Service
Policy Enforcement
Multi-line phone system
Information Gathering
Confidentiality
Documentation And Reporting
Radio Frequencies Monitoring
Decision-Making
NCIC Database
Dependable and Responsible
Timeline
Police Dispatcher
Alabama State University Police Department
07.2023 - Current
Police Ambassador
Clayton County Police Department
05.2022 - 07.2023
Bachelor of Arts - Business
The Art Institute of Atlanta
High School Diploma -
Newnan High School
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