LA'KESHIA HOBBS
LEWISVILLE,TX
Summary
Highly motivated and committed Clinical Certified Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Certified Clinical Medical Assistant
TEXAS HEALTH RESOURCES
07.2004 - Current
- Administer ordered medications and/or vaccines via oral, injection, topical, and/or inhalant administration
- Collected and documented patient medical information such as blood pressure and weight
- Oriented and trained new staff on proper procedures and policies
- Utilized electronic health records software proficiently to input data accurately, facilitating smooth transitions between healthcare providers during patient handoffs.
- Draw and collect blood samples
- Answered telephone calls to offer office information, answer questions, and direct calls to staff
- Communicates with patient regarding test results and plan of care by phone or mail as directed by physician
- Prepares, cleans and sterilizes instruments and maintains equipment, disposing of contaminated items according to protocol
- Keep patient exam rooms stocked, clean and orderly
- Provides patient safety and protection of patient privacy rights
- Improved patient flow within clinic by effectively managing appointment scheduling and timely rooming of patients.
- Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed
- Performed medical records management, including filing, organizing and scanning documents
- Completed EKGs and other tests based on patient presentation in office
- Preceptor who trained Medical Assistant Externs
- Assisted physicians in providing quality care through thorough documentation of medical histories and physical examination results.
- Demonstrated strong multitasking skills while juggling multiple responsibilities including front office duties like answering phones, alongside clinical tasks when required.
- Obtained client medical history, medication information, symptoms, and allergies.
Mobile Examiner
Quest Diagnostics
02.2024 - Current
- Increased client satisfaction by providing efficient and accurate mobile examination services.
- Provided exceptional customer service at all times, addressing any questions or concerns with tact and diplomacy, helping to build lasting relationships.
- Established trust with clients through clear communication, empathy, and professionalism during sensitive procedures.
- Ensured timely completion of examinations by effectively managing appointments and travel schedules.
- Collected and tracked specimens.
- Collected blood samples in accordance with laboratory protocols and regulations.
- Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
- Maintained accurate records, streamlining reporting process for medical professionals and insurance companies.
- Adhered to HIPAA standards and maintained patient confidentiality in all interactions.
- Verified patients' identification for proper sample collection.
- Verified proper storage and transportation of specimens to laboratories.
- Protected patients by following infection control, sharps disposal, and biohazardous waste disposal procedures.
- Assembled tourniquets, needles, and blood collection devices to prepare work trays.
- Reviewed and processed requisitions for laboratory tests.
Education
Medical Assistant -
Education America
Garland, TX01.2000
Skills
- Electronic Medical Records Management
- Medical Assistant Preceptor Trainer
- Electrocardiogram Preparation
- Efficiently Completing Insurance Documentation
- Proficient in Administering Injections
- Vital Signs Measurement
- Proficient in Operating Lab Instruments
- Basic First Aid Skills
- Medical terminology knowledge
- Phlebotomy/Venipuncture expertise
- Responding to Inquiries
- EMR / EHR
- Facilitating Approvals
- Medical history recording
- Medical office procedures
- Examination preparation
Certification
CCMA - Certified Clinical Medical Assistant, 06/2004
Timeline
Mobile Examiner
Quest Diagnostics
02.2024 - Current
Certified Clinical Medical Assistant
TEXAS HEALTH RESOURCES
07.2004 - Current
Medical Assistant -
Education America
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