Lakesia Hamilton
Peoria,IL
Summary
Proven track record in customer service and administrative support, demonstrated at Peoria City County Health Dept. Skilled in POS systems and adept at fostering long-term professional relationships. Achieved significant improvements in customer satisfaction and efficiency. Balances strong organizational skills with a positive, results-driven approach.
Overview
18
18
years of professional experience
Work History
Cashier
Dollar Tree
Peoria, IL
12.2022 - 08.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Answered questions about store policies and addressed customer concerns.
Home Care Aide
Self-employeed
Peoria, IL
01.2010 - 12.2022
- Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces, and purchasing supplies.
- Cooked tasty, nourishing meals for patients to promote better nutrition.
- Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
- Planned, prepared, and served meals and snacks according to prescribed diets.
Nursing Office Assistant
Peoria City County Health Dept
Peoria, IL
06.2006 - 01.2010
- Delivered clerical support by handling range of routine and special requirements.
- Data entry. Print coupons for clients. Transfer cases in and out of state.
- Scheduled appointments and answer phones.
Skills
- POS Systems
- Returns processing
- Drawer balancing
- ID Verification
- Stocking merchandise
Timeline
Cashier
Dollar Tree
12.2022 - 08.2024
Home Care Aide
Self-employeed
01.2010 - 12.2022
Nursing Office Assistant
Peoria City County Health Dept
06.2006 - 01.2010