Supervised security personnel to ensure compliance with established protocols and procedures.
Conducted regular patrols to monitor premises, identifying and addressing potential security threats.
Trained new team members on operational procedures, emergency response, and safety practices.
Coordinated incident reporting processes to maintain accurate documentation of security issues.
Implemented improvements in patrol routes, enhancing overall efficiency and coverage of assigned areas.
Led safety meetings to promote awareness and adherence to security policies among team members.
Collaborated with law enforcement agencies during investigations and emergencies for effective resolution of incidents.
Maintained a safe environment for staff and visitors by addressing security concerns promptly and professionally.
Loss Prevention Supervisor
13 Years 11 Months
Kohl's | 09.2012 - Current
Loss Prevention Supervisor is responsible for developing and maintaining programs to reduce theft and increase associate awareness, which can improve company profitability. Some of their responsibilities include:
Create and implement programs to reduce theft exposure and increase associate awareness
Conduct surveillance and apprehension in compliance with Kohl's guidelines
Conduct internal investigations
Conduct operational audits
Ensure the store is in compliance with Kohl's policies and procedures
Develop and supervise loss prevention associates, including loss prevention officers
Communicate assessment results to store management and new and updated policies to associates
Recruit and train new loss prevention associates
Also establish a partnership with Law Enforcement
Loss Prevention Lead
6 Years 10 Months
Macy's | 10.2005 - 08.2012
Loss prevention responsible for preventing the loss of company property and maintaining a safe business environment. Monitoring company property, alarms, colleagues, and visitors by enforcing company policies. Also recovering merchandise from shoplifters to prevent shortage
Correctional Officer III
5 Years 6 Months
Texas Department of Criminal Justice | 10.1999 - 04.2005
Correctional officers work is to ensure the safety and security of people in custody and others. Their responsibilities include:
Maintaining order
Enforcing rules, preventing disturbances, and settling disputes between inmates
Conducting searches
Looking for contraband, such as weapons or drugs, in people, property, buildings, and cellblocks