LAKEYSHA JENKINS
Dartmouth-Hitchcock Medical Center
Pensacola,FL
1
Certification
13
years of professional experience
Certified Phlebotomy Technician with extensive experience in specimen collection and processing across diverse clinical settings. Proven expertise in maintaining high patient identification standards, infection control, and laboratory specimen handling. Adept at working in fast-paced environments and committed to delivering exceptional patient care. Additionally, I have experience in early childhood education and team leadership.
Work History
Phlebotomist
1 Year 10 Months- Conducted phlebotomy procedures in an outpatient setting, ensuring patient comfort and adherence to established protocols.
- Verified patient identities and accurately labeled specimens to maintain chain-of-custody and diagnostic accuracy.
- Managed and maintained phlebotomy equipment and supplies, ensuring efficient workflow and minimal downtime.
- Provided exceptional patient service by explaining procedures, addressing concerns, and alleviating anxiety during specimen collection.
Phlebotomist
5 Months- Processed blood samples by performing centrifugation, aliquoting, and storage procedures while adhering to strict laboratory protocols.
- Maintained accurate chain-of-custody documentation and ensured proper labeling of specimens to support diagnostic integrity.
- Adhered to rigorous infection control and safety standards, including proper disposal of biohazard materials.
Phlebotomist
3 Months- Collected and processed over 220 specimens for in-house and reference laboratory testing, focusing on accuracy and patient safety.
- Verified patient identities by reviewing identification documents to ensure proper specimen matching.
- Prepared specimens for transportation, including accurate labeling of vials, to maintain chain-of-custody integrity.
- Adhered to strict safety protocols and infection control procedures throughout daily operations.
Phlebotomist
3 Months- Executed specimen collection and processing procedures per established clinical guidelines.
- Ensured accurate patient identification and proper specimen labeling to support diagnostic accuracy.
- Prepared specimens for transportation, maintaining compliance with safety and infection control standards.
Phlebotomist
6 Months- Performed phlebotomy duties, including specimen collection, processing, and transport preparation for laboratory testing.
- Verified patient identities and matched specimens to patient records with meticulous attention to detail.
- Maintained high safety and infection control standards in all aspects of work.
Phlebotomist
10 Months- Collected laboratory samples (blood, urine, stool, etc.) as ordered by medical staff, ensuring specimen integrity.
- Conducted order entry procedures with accuracy and efficiency to support timely diagnostic testing.
- Demonstrated strong customer service skills in interactions with patients and internal departments.
Phlebotomist
2 Years 1 Month- Collected and processed specimens for in-house and reference laboratory testing, following rigorous protocols.
- Accurately identified patients by reviewing identification documents, ensuring correct specimen matching.
- Labeled and prepared specimens for transportation while strictly adhering to safety and infection control guidelines.
Customer Service Rep, Billing
2 Years 3 Months- Responded to 300+ customer inquiries daily regarding billing discrepancies, service charges, and payment options, ensuring prompt and accurate resolution.
- Achieved monthly call resolution targets and consistently ranked in the top 10% of team performance.
Assistant Director
5 Years 10 Months- Provided a safe, clean, and engaging learning environment for children across various age groups.
- Managed transportation logistics, ensuring the safe transit of children between school, daycare, and home.
- Assisted in training new staff and supervising classroom activities to ensure adherence to company policies.
Education
High School Diploma
Skills
Software: Sunquest
Cerner
Iknowned
Greenway
Vocera
Epic
Epic Beaker
Soft
Microsoft 365
Operating Systems: Windows 10
Certification
- Certified Phlebotomy Technician | NHA | Expire: May 2027
- Basic Life Support (BLS) Certification | American Heart Assoc. | Expire: September 2027
Timeline
Phlebotomist
Dartmouth-Hitchcock Medical Center
09.2024 - 07.2026Read More
Phlebotomist
Parkview DeKalb Hospital
03.2024 - 08.2024Read More
Phlebotomist
Brigham & Women's Faulkner Hospital
08.2023 - 11.2023Read More
Phlebotomist
Maine General
05.2023 - 08.2023Read More
Phlebotomist
Dartmouth-Hitchcock Medical Center
11.2022 - 05.2023Read More
Phlebotomist
Woodlands Medical Specialists
01.2022 - 11.2022Read More
Phlebotomist
West Florida Hospital
12.2019 - 01.2022Read More
Customer Service Rep, Billing
Alorica
08.2019 - 11.2021Read More
Assistant Director
House of Prayers Learning Center
10.2013 - 08.2019Read More
J. M. Tate Senior High School
High School Diploma
Read More