Summary
Overview
Work History
Education
Skills
Volunteer Experience
Timeline
Generic

LAKIA MARTIN

Cibolo,TX

Summary

My objective is to find employment in a stable job environment that will allow me to grow as I help the company to grow. I intend to be an asset to the company as well as myself. Certified Nursing Assistant, possessing CPR certification. Empathetic to needs of patients, especially elderly patients. Works with minimal direction and exercises sound judgment. Communicates with team members to coordinate actions in fast-paced environments. Vital member of medical care team meeting patients' needs and exceeding care expectations. Offer expertise in obtaining specimens for lab and taking vital signs. Excellent customer service and communication skills. Develop rapport with patients and put patients at ease during procedures. Ambitious Receptionist equipped to handle front desk operations greeting guests, routing correspondence, and solving immediate issues. Goal-oriented and meticulous professional with outstanding computer skills and telephone etiquette. Committed to contributing to company growth.

Overview

22
22
years of professional experience

Work History

Receptionist

The Brooks of Cibolo
Cibolo, TX
07.2024 - Current
  • Performed data entry tasks into various computer systems accurately and promptly.
  • Monitored office supplies inventory and placed orders when necessary.
  • Maintained a neat reception area by organizing materials and tidying up furniture.
  • Scheduled appointments for clients, customers, and other visitors.
  • Maintained an organized filing system of confidential client information in accordance with company policy.
  • Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.
  • Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
  • Greeted visitors and provided them with assistance.
  • Developed and maintained a filing system for essential documents, improving office organization.
  • Greeted and directed visitors to appropriate personnel and answered large number of calls and emails daily.

Kitchen Staff Member

Silvertree Nursing & Rehabilitation
Cibolo, TX
10.2021 - 03.2023
  • Cleaned and sanitized work surfaces, equipment, utensils, dishes, or silverware.
  • Monitored inventory of supplies and communicated needs to supervisor.
  • Consistently maintained high standards of personal hygiene during shifts.
  • Assisted in the preparation of all menu items, including salads, appetizers, and entrees.
  • Maintained cleanliness of work areas throughout shift.
  • Checked temperatures of freezers, refrigerators and heating equipment to ensure proper functioning.
  • Followed health and safety guidelines for food preparation and service.
  • Stocked and replenished kitchen supplies and ingredients as needed.

CNA

Sunny Vista Living Center
Colorado Springs, CO
10.2017 - 08.2021
  • Responded immediately to calls from patients for assistance or treatment and alerted medical staff to emergency situations
  • Monitored patient condition by recording vitals including blood pressure, respiration rates, and body temperature
  • Performed light housekeeping, including cleaning patient rooms and changing sheets on beds
  • Supported patients with daily activities and attending to personal hygiene, transporting patients, and assisting them in walking and exercising
  • Observed condition of patients by checking on open wounds and existing conditions
  • Documented clinical information in patient medical records daily
  • Resupplied patients with personal hygiene items like towels, soap and sheets.

Direct care

The Willows
01.2009 - 01.2010
  • Helped residents with personal grooming to promote self-care and boost confidence
  • Assisted residents in and out of bed and into wheelchairs to reduce falls
  • Maintained safe and clean patient environment
  • Assisted clients with bathing and dressing to promote good personal hygiene.

Sale asst

Exxonmobil
12.2006 - 12.2007
  • Used POS system to scan customer purchases, calculate prices, and process transactions
  • Restocked front lanes and displays, following established merchandising procedures and standards
  • Provided accurate information to help customers quickly navigate store and acquire items for purchase.

Stocker

Aafes
09.2004 - 12.2004
  • Assisted customers with locating and purchasing items located on sales floor or in storeroom
  • Examined stock to verify conformance to specifications
  • Liaised with sales representative to optimize visibility of products on shelves and construction of promotional displays.

Housekeeping

Fort Lewis
10.2002 - 10.2003
  • Organized storage closets and housekeeping stations regularly to help team stay efficient
  • Changed soiled linens on beds and remade beds daily to meet facility standards
  • Kept cart supplied, clean, and organized for efficient housekeeping
  • Refreshed rooms, balconies, and furnishings to complete thorough cleaning.

Education

CNA License - Cna

MGA - Colorado Springs
Colorado Springs, CO
12.2016

High school diploma -

jr
05.2002

Skills

  • Patient relationship building
  • Microsoft systems (Powerpoint, windows, excel, word, etc)
  • Typing (up to 19 wpm)
  • Training in ten key stroke
  • Vital signs
  • Restock shelves
  • Medical equipment operation
  • Client documentation
  • Bed preparation
  • First aid
  • CPR
  • Positive and professional

Volunteer Experience

I devote my extra time to DECA and Impact partners. These are programs that focus on special needs children. This program was introduced to me in High School and I dedicated myself for the four years I was a student there.

Timeline

Receptionist

The Brooks of Cibolo
07.2024 - Current

Kitchen Staff Member

Silvertree Nursing & Rehabilitation
10.2021 - 03.2023

CNA

Sunny Vista Living Center
10.2017 - 08.2021

Direct care

The Willows
01.2009 - 01.2010

Sale asst

Exxonmobil
12.2006 - 12.2007

Stocker

Aafes
09.2004 - 12.2004

Housekeeping

Fort Lewis
10.2002 - 10.2003

CNA License - Cna

MGA - Colorado Springs

High school diploma -

jr
LAKIA MARTIN