LAKIESHA R. WALKER
Capital Heights,Maryland
Summary
Innovative and results-proven executive assistant with over 15 years of experience working within the executive branch of the District Government. Responsible for the management and coordination of administrative tasks including public relations, governmental correspondence, travel arrangements and event planning. Recognized for superior customer service, client advocacy and community outreach. Demonstrated ability to conceptualize, plan, coordinate, and deliver highly effective customer service. Cultivator strategic partnerships with key stakeholders, policy makers, and the residents of the District of Columbia to achieve overarching objectives.
Professional with strong background in executive support, adept at managing complex schedules, coordinating meetings, and handling confidential information. Highly skilled in communication, organization, and problem-solving, ensuring seamless office operations. Focused on team collaboration and achieving results, adapting flexibly to changing needs and priorities. Dependable and resourceful, consistently delivering high-quality outcomes.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Executive Assistant/Senior Payroll Specialist
Office of Budget and Performance Management
Washington, DC
03.2020 - Current
- Coordinated executive schedules, ensuring efficient time management and prioritization of critical tasks.
- Developed streamlined communication protocols between departments to enhance information flow and collaboration.
- Managed confidential documents, ensuring adherence to compliance standards and organizational policies.
- Implemented process improvements for meeting preparation, resulting in increased productivity and focus during discussions.
- Assisted in budget tracking by maintaining accurate records and reporting discrepancies for timely resolution.
- Organized logistics for high-level meetings, including venue selection and agenda distribution to optimize stakeholder engagement.
- Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
- Managed office inventory, tracking supplies and placing orders to ensure smooth daily operations.
Executive Assistant
Government of the District of Columbia
Washington, DC
10.2017 - 03.2020
- Oversaw administrative functions supporting the Deputy Mayor, ensuring timely preparation of correspondence, reports, and memoranda, including resolutions and letters of support. Managed constituent communications through effective responses to calls and emails. Enhanced document quality by proofreading for accuracy and grammatical precision. Facilitated the recording and transcription of reports and meeting minutes. Strategically coordinated the deputy mayor's calendar and prepared relevant materials. Administered the management of the deputy mayor's signature file. Collaborated with various stakeholders to plan community events and presentations, ensuring alignment with the deputy mayor's objectives. Compiled comprehensive data for meetings, hearings, and reports, enhancing decision-making processes. Conducted targeted research on topics of interest, providing valuable insights to the deputy mayor. Organized travel logistics for the deputy mayor, ensuring all necessary documentation was prepared and submitted. Represented the deputy mayor at key meetings and functions, enhancing the office's visibility and engagement.
Staff Assistant/Payroll Quality Assurance Liaison
Government of the District of Columbia
Washington, DC
10.2015 - 10.2017
- Oversaw administrative operations for Director of the Mayor's Office of Community Affairs and the Chief of Staff, driving enhancements in operational efficiency. Directed scheduling of Executive Management Team meetings and travel logistics to promote streamlined communication. Cultivated partnerships between constituents and district government agencies, effectively addressing a wide range of community concerns. Managed payroll processes for Executive Office of the Mayor, guaranteeing precise time and attendance records in Peoplesoft.
Administrative Assistant/HR Assistant
TDB Communications/Ardelle Associates/CACI
12.2012 - 08.2015
- Created Human Resource (HR) actions (Staffing and Classification)in WTT tracking system. Tracked all HR actions daily to completion (in the WTT) and provided updates accordingly. Maintained employee electronic filing system. Created mandatory training tracking spreadsheets. Ensured all mandatory training certificates were received. Worked directly with all contract administrators to collect all security documents. Answered phones,and addressed all inquiries from Veterans and/or Corporate Businesses on the programs that the VA offered. Provided administrative support for the National Veterans Conference. Managed and scheduled maintenance and repair of office equipment. Logged all equipment maintenance issues, supply orders, and record keeping of all Congressional calls and inquiries. Coordinated with building facilities on maintenance issues. Received and greeted guests, coordinated lunches for staff as requested by leadership. Assisted with coordination, composition, and completion of VA inquiries. Logged VAIQs and Freedom of Information (FOIA) requests. Assisted with coordination for Executive Steering Committee meetings.
Workforce Development Specialist
Government of the District of Columbia
Washington, DC
11.2009 - 02.2012
- Worked collaboratively with SYEP management to restructure the District’s 2008 Summer Youth Employment Program. Recognized as a team member for the growth of the program from 12,000 to 21,000 participants in one year. Supervised 8-12 interns. Facilitated workforce development training to young adults preparing to enter the workforce. Assisted individuals with developing resumes and interviewing skills. Provided quality case management to at-risk youth. Provided on the job support to assist participants in maintaining employment. Performed site visits to ensure that employers and employees were in compliance with contracts and agreements. Marketed and networked with local businesses to develop new job opportunities. Coordinated referrals on a wide variety of community-based resources and services for young adults. Provided intensive, strength-based preventive services to young adults seeking employment through various workforce programs; Served as the triage supervisor for all major Summer Youth Employment Program problems and concerns.
Education
High School Diploma -
Eastern Senior High School
Washington, DC06-1994
Skills
- Competent in Microsoft Office software
- Customer Service Certification
- PeopleSoft Software
- The PASS Systems
- SharePoint
- Google Cloud Based Services for Business ( Mail Drive/Docs, Calendar, Sites, etc)
- Strong problem solver
- Office management
- Resourceful
- File organization
- Social media management
- Bookkeeping
- Travel administration
Certification
- CAP - Certified Administrative Professional
Timeline
Executive Assistant/Senior Payroll Specialist
Office of Budget and Performance Management
03.2020 - Current
Executive Assistant
Government of the District of Columbia
10.2017 - 03.2020
Staff Assistant/Payroll Quality Assurance Liaison
Government of the District of Columbia
10.2015 - 10.2017
Administrative Assistant/HR Assistant
TDB Communications/Ardelle Associates/CACI
12.2012 - 08.2015
Workforce Development Specialist
Government of the District of Columbia
11.2009 - 02.2012
High School Diploma -
Eastern Senior High School