Summary
Overview
Work History
Education
Skills
Additional Information
References/ Recommendations
Timeline
Generic

LAKIN KNOTTS

Patton,Pennsylvania

Summary

Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, closing sales, pitching ideas, organizing and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities.

Overview

9
9
years of professional experience

Work History

Lead Resource Consultant

First Aid, IDEAL IMAGE
02.2021 - Current
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Provided positive first impressions to welcome existing, new and potential customers.
  • Solved customer challenges by offering relevant products and services.
  • Trained and developed new hires in company processes, product knowledge, customer service and selling techniques.
  • Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.

Bus Driver

TRI COUNTY TRANSPORTATION
Carrolltown, PA
08.2019 - 02.2021
  • Assisted passengers with disabilities and other physical issues in boarding and exiting bus to promote passenger safety.
  • Transported passengers safely along prescribed routes according to tight schedules.
  • Performed bus driving duties while keeping student safety in mind to maintain good safety record.
  • Reported vehicle traffic violations, vehicle damage and accidents to management to comply with legal and insurance obligations.
  • Adhered to scheduled routes and accomplished timely drop-offs and pick-ups to comply with preset route criteria.

Xfinity Sales Rep

Alchemy Enterprises
Ebensburg, PA
09.2018 - 12.2020
  • Drove operational improvements which resulted in savings and improved profit margins
  • resolved conflicts and negotiated mutually beneficial agreements between parties
  • Created professional sales presentations and seminars to effectively demonstrate product features and competitive advantages.
  • Met frequently with technical, product management and service personnel to stay current on company offerings and business policies.
  • Expanded customer base and boosted profit within product line.

Home Health Aide

Open Arms Healthcare
Hastings, PA
05.2015 - 08.2017
  • Provided mobility assistance such as walking and regular exercising.
  • Offered patients and families emotional support and instruction in preparing healthy meals, independent living and adaptation to disability or illness.
  • Traveled to clients' homes to complete healthcare services and promote continuity of care.
  • Assisted disabled clients to support independence and well-being.
  • Supervised daily activities and provided assistance to staff.

Receptionist

Just For Looks
Ebensburg, PA
07.2012 - 08.2014
  • Managed multiple tasks and met time-sensitive deadlines.
  • Confirmed appointments, communicated with clients and updated client records.
  • Provided clerical support to company employees by copying, faxing and filing documents.
  • Answered central telephone system and directed calls accordingly.
  • Scheduled and confirmed appointments and meetings for senior management team.

Education

Bachelor's - Accounting

PURDUE UNIVERSITY GLOBAL Central Cambria High School
01.2023

Skills

  • Operating Procedures and Policies
  • Detail-Oriented
  • Time Management
  • Problem Solving
  • Relationship Building
  • Verbal and Written Communication

Additional Information

  • ACCOMPLISHMENTS Sold the most Units in my company in a given week, , Withheld a 3.7 GPA or higher. Authorized to work in the US for any employer

References/ Recommendations

Please see www.linkedin.com/in/lakinknotts for recommendation letters from colleagues.


References


Kennedy Hoffman- colleague at Ideal Image

(314) 313-1037


Suzanne Mccombie- Family friend

(814) 848-8267


Shannon Shaffer- Colleague/ Family friend

(814) 241-6107



Timeline

Lead Resource Consultant

First Aid, IDEAL IMAGE
02.2021 - Current

Bus Driver

TRI COUNTY TRANSPORTATION
08.2019 - 02.2021

Xfinity Sales Rep

Alchemy Enterprises
09.2018 - 12.2020

Home Health Aide

Open Arms Healthcare
05.2015 - 08.2017

Receptionist

Just For Looks
07.2012 - 08.2014

Bachelor's - Accounting

PURDUE UNIVERSITY GLOBAL Central Cambria High School

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