Lakina Adande
Houston,TX
Summary
Talented Regional Director known for training employees to achieve maximum potential while generating new business opportunities. Pursuing new role where expertise in healthcare will be widely appreciated. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Regional Director
United Heath Services
04.2020 - 04.2022
- Attended weekly meetings to discuss and optimize strategies.
- Reviewed financial reports to identify potential issues, cost saving opportunities and significant departures from budget.
- Visited sites periodically to view service levels and adherence to global service standards.
- Monitored staff performance by actively engaging in and observing day-to-day activities.
- Recruited talented individuals bringing skills to the department.
- Participated in promotional opportunities and onboarding of new accounts.
- Represented company at various national and global events.
Utilization Review Manager
Oceans Healthcare Hospital
03.2021 - 03.2022
- Performed prior authorization review of services requiring notification.
- Evaluated medical guidelines and benefit coverage to determine appropriateness of services.
- Submitted cases for criteria failures and helped facilitate resolutions and approvals.
- Obtained authorizations from multiple insurance carriers for various levels of care.
- Performed admission reviews based for medical necessity based upon diagnosis specification.
- Supervised and maintained all utilization review documentation through AIS,
Intensive In-Home Qualified Professional
National Smart Healthcare
12.2015 - 07.2016
- Transported clients for medical and personal outings.
- Monitored changes in clients' conditions to report concerns to supervisor.
- Assisted clients with living independently through skill-building and mentoring in areas such as housekeeping adaptations and preparation of healthy meals.
- Communicated regularly with clients' families to provide updates on health and wellbeing.
- Helped clients with managed home care, ensuring efficacy of care by monitoring health status.
- Scheduled and coordinated medical appointments.
- Administered medications in accordance with doctor's instructions.
- Provided direct personal care and administrative services to clients.
Education
Master of Arts - Counseling
Prairie View A & M University
Prairie View, TX12.2008
Skills
- Staff Management
- Public Speaking
- Reading Comprehension
- Organizational Leadership
- Staff Oversight
- Contact Management Systems
- Brand Awareness
- Budget Administration
Certification
- Trauma-Focused Cognitive Behavioral Therapy
- Licensed Chemical Dependency Counselor (LCDC-)
- Alternative Teacher Certification Program (ATCP)
- Child & Adolescent Needs and Strengths (CANS)
- Adult Needs and Strengths Assessment (ANSA)
- Nurturing Parenting Program
Timeline
Utilization Review Manager
Oceans Healthcare Hospital
03.2021 - 03.2022
Regional Director
United Heath Services
04.2020 - 04.2022
Intensive In-Home Qualified Professional
National Smart Healthcare
12.2015 - 07.2016
Master of Arts - Counseling
Prairie View A & M University
- Trauma-Focused Cognitive Behavioral Therapy
- Licensed Chemical Dependency Counselor (LCDC-)
- Alternative Teacher Certification Program (ATCP)
- Child & Adolescent Needs and Strengths (CANS)
- Adult Needs and Strengths Assessment (ANSA)
- Nurturing Parenting Program
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